Well done, from start to finish everything was fantastic!
caleb c
Shadow Mtn Locksmith
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wasilla, AK 99654
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkExcellent service, will always recommend and use this location.
Chris MWe called ahead of time and reserved a trailer. When I arrived, the gentleman at the counter had to enter a whole bunch of information into the U-haul system regarding the trailer, my truck, what we're hauling, etc. It could be helpful if we (the customer) are able to enter all of this information as part of the reservation; it would save the U-haul store personnel a lot of time not having to ask us questions and type in the answers.
mike mWhen I showed up to pick the truck up it was flagged for some kinda light on the cluster. They cleared the codes and sent me on my way. Truck later broke down leaving me stranded 60 miles from my destination. I have yet to get refunded and reimbursed for my fuel that was in the truck. Then I sat on the side of the road for 5 hours waiting for a tow truck that never showed. So went home and then it showed up the next day they towed it to my house so I could unload it. Then it took them 4 days to get it towed out of my driveway…
BRUCE HI wasn't made aware that my reserved truck was switched when I picked it up. I was told it had a full tank, but as I was driving it the warning showed I had about 35 miles to empty. I had the truck reserved till 5 pm on a Saturday and wasn't told they close at 3 pm. I returned the truck about 3:15 pm. I didn't put any gas in the truck because I wasn't sure the gauge worked properly. Overall the guy that greeted me that morning was very nice with good customer service.
Robert C