I've been charged a lot more than I was supposed to for renting a UHaul and plan to call the company on Monday to sort it out. I have in total 2 charges for my UHaul totaling $124.10. The first charge is on 11/24 at 1:39PM for $75.92. The last charge is from 7:39am for $48.18 that was charged today (11/25) even though I moved yesterday? My understanding was that the $48.18 was all that I owed given it calculated the mileage and the cost of the truck, so I'm unsure where this $75.92 charge is coming from. If this is corrected to the proper amount I'm willing to adjust these reviews but I'm not pleased as of right now. Would not recommend to a friend.
Nicole L.
Bernthisel Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waterville, OH 43566
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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No improvements needed. The guy who runs the rental location did an excellent job.
John S.Great and friendly service!
Aracelly C.They are usually blessed in Saturdays but they had no problem meeting us to pick up our equipment needed!
Seth O.I had trouble with the 24/7 on my device. I called the 800# and the woman was super helpful but it didn't work out. The guy Bernthisel was great and got me all set at pick-up and drop off!
Daniel F.