The location where we were supposed to pick it up didn’t have a truck for us they said they were all local so we had to pick it up at a different location waited two hours what a waste of money and time Had to pay for a two day rental just because it was out of town when I only needed it for one day oh well had to move my son 3 hours away and didn’t have another way to get it done so disappointing $240 later
RAYMUNDO M
Downtown BP Waukesha
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waukesha, WI 53186
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Customer Reviews
- 3.5 Average Customer Rating
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Patrick went out of his way to get the trailer that I had requested elsewhere. The Les Paul location dropped the ball and had zero customer service or follow up. Patrick got me the trailer I needed and his follow up and willingness to go the extra mile was great. I will only rent from his location in the future. Excellent customer service, effort and delivered on what he thought he could do. Awesome job.
Grayson MI scheduled the pick up for one location and was sent to a this location across town. I picked up a 10' truck for a one way trip to North Carolina. The check engine light was on, when I got the vehicle. I pointed it out to the dealer, who told me not to worry about it. I spent the next 6 hours on the phone with UHAUL speaking to multiple people before a got a vehicle that could be driven to North Carolina. Do not use this location for a truck rental. Go to the UHaul on Les Paul Pkwy.
Rachel BGood people and they take care of me. Well, thank you whenever I need. I’ll stop by here.
TYLER JThere was a closer location to me that I don't understand why I couldn't pick the truck up from there and I thought all trucks came with ramps which made my project more difficult.
Henry P