First of all agent didn't know the difference in a 20ft and 26ft truck, agent called and told me truck doesn't start and I should bring my own battery charger? Really ok so I did and the truck starts just fine when you know how to properly start a vehicle with glow plugs( she needs more training) I was also told she was giving me a discount for all my troubles but $10 off is not really a discount when I have to be responsible for getting truck started and the back loading door unfrozen.
APRIL W
Mobil Gas And Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waunakee, WI 53597
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Did drop off after hours
MATTHEW RDealt with 3 locations. 22 Atlas Ct Madison WI - fantastic group of people. Excellent customer service. Very helpful in answering question. 600 Division St De Forest WI - picked up the truck. Very positive customer service person. Pick up easy and quick 5303 S State St Murray UT - drop off of truck - absolutely no issues dropping off. Quick and easy
Mary BNo one was on site to return the truck and after a bit of confusion as to how to return it from my phone I got it checked in.
GRY RU-Haul screwed up not having 24/7 access to this location even though the website allowed it. That's a major blunder and messed up a person's itinerary. However, Kayla at U-Haul listened and rectified situation professionally with the credit and the on-site personnel were accommodating and professional
MARK S