Reservation was made over two months in advance and on day of pickup the trailer I reserved was not on site. I was delayed over 4 hours and additionally made two trips for pickup. They submitted a fifty dollars rebate for a check to be sent directly to me, payable in 3-5 business days. It has been 8 days and have not received it. I did pay the total original cost for rental.
George M
Junaluska Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waynesville, NC 28786
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Friendly patient young lady explained things well. No complaints.
William SI ordered a trailer 3 days prior to pickup online. Arrived to find my trailer was not in inventory. Poor communication with U-hual online and store. After contacting manager of store ( not a u-hual employee) they upgraded me into a larger trailer. My issue was with u-hual not this location.
Zachary CMake sure moving blankets are in truck so I as a customer don’t have to load them like I had to do.
walter rIt was early and there was one person there but being introduced to the truck would have been nice. For example when to use the tow haul button. That affects gas Milage.
Charles Z