I opted to use the app to avoid having to go inside to the service counter. The keys were not in the lock box. I had to wait in line inside the gas station to ask where the keys were. The man behind the counter said he had to call his boss. Then he handed me the phone. His boss asked me to verify my name, email address, and phone number. I handed the employee the phone. Only after the conversation finished with the employee did I receive the key for the U Haul truck. Please don’t use my name. I’m sure future U Haul customers would not appreciate this kind of service any more than I did.
Tammy J
West Allis BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Allis, WI 53214
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent service
Marlene PI just want to complement the gentleman who assisted us with the pick up. He cleaned the snow off the window and was super helpful when we found the loading door was frozen shut. Two big thumbs up with his customer service!!
Michelle Nvery nice customer service
GUY Sexcellent job is my 3rd time doing business with them recommended
JESUS V