The agent at the location was nonchallant and wasn’t really willing to work with us. Actually, she wasn’t even doing her job for that matter!! Luckily the manager came to our rescue (though he wasn’t physically present at the office, he was available over phone — hence the 3 stars instead of 1 star!!). The truck cabin itself was reeking of smoke smell. Also we kept getting messages about one of the tires being out of air (looks like a faulty tire pressure monitor). We had to travel a long distance (over 500 miles) and it drove us anxious and continuously kept us on the edge (especially with the truck fully loaded for the move)!!
SAI S
Devon Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ann Arbor, MI 48104
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I gave them 4 stars only because they are so new with uhaul that it took a long time to process getting the truck. I’m sure they will get faster. The young lady helping us was very sweet.
Russ PI was told when I made my reservation on the phone that I would get a 10% military discount that would be applied in store because I had to show my ID. The lady didn’t know how to do it and did not try very hard at all to help me out.
Alex S