The trailer I rented was not there when I went to pick it up. However, due to the inconvenience and having to leave and come back an hour later, they gave me $50.00, so the customer service was great. Great in making up for the inconvenience .
CRYSTOL Q.- Utah UT
- West Jordan
- 84081
Moving Truck Rental in West Jordan, UT at Oquirrh Mountain Moving
(U-Haul Neighborhood Dealer)
5970 W Dannon Way
West Jordan,
UT
84081
Contact Us
5970 W Dannon WayWest Jordan, UT 84081
Services at this Location:
Location Hours
- Mon-Sun: 9 am - 5 pm
Special Operating Hours
- 7/4/2021: Closed
- 7/24/2021: 9:00 am - 5:00 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in West Jordan, UT 84081
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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U-Box® Containers
We ship across town or accross the world!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Your Customer Service telephone and chats are terrible. I was on hold for 20 minutes - no one ever answered. I tried chatting and after waiting for a rep for an hour, I gave up. Very, very poor marks on what was otherwise a good experience.
Richard S.- Rating:
- 5.0
Thank you so much! Your staff were very friendly and helpful in every way. I would recommend you to others.
DIANNE K.- Rating:
- 5.0
Woman that took care of us was informative, professional, and ensured that everything was in order. Easy and pleasant process to rent from this location. This is my third rental from here and every experience was great.
BRADLEY B.- Rating:
- 5.0
N/A
David D.- Rating:
- 5.0
Very professional and really helpful. A great experience!
James H.- Rating:
- 5.0
Friendly and very competent service! I will probably come here again if I ever need another moving truck.
Dale S.- Rating:
- 5.0
The location was 35 minutes from my home. There were much closer ones but online wouldn't allow me to select them. Cost $11.00 in gas to go there.
Linda P.- Rating:
- 5.0
They took good care of me, I'm definitely coming back as needed. Thanks!
ADRIAN O.- Rating:
- 5.0
None
Eddy M.- Rating:
- 5.0
Very helpful. They were and answer to a prayer.
Ransom L.- Rating:
- 5.0
Your Uhaul website allows any equipment to be rented from any location for any amount of time. And then the scheduler calls and adjusts all of that. Why not just make your website show what can be reserved, from where, and when?
RONALD V.- Rating:
- 5.0
Nothing; just keep the same woman running that location, as she did an exemplary job!
JEFFREY V.- Rating:
- 5.0
Jennifer was the best thanks for all your help
HECTOR R.- Rating:
- 2.0
no utility dolly was provided, so i am seeking a return on that portion of the spend; the person that called me acted like she didnt believe that they didnt give me one. the truck ran okay but the inside was deteriorating - the center console broken, and the pictures of the existing damage dont do it justice so i took my own as a precauiton. when you charge someone for a service that you dont provide, dont call them and accuse them of not returning it.
SHANE H.- Rating:
- 2.0
Have the equipment available. You have no 6 x 12 available in Idaho or Utah or 15 ft trucks
William W.- Rating:
- 2.0
The truck was old and not well maintained. There is a problem with the balance of the front tires as they bounce during certain speeds. It also appears the front end of out of alignments as the steering wheel is not centered when going straight. The truck was dirty on the inside and looked like it hadn't been wiped out forever. The inside of the windshield was so dirty we could hardly see out of it if the sun was shinning on it. Very disappointed with this rental.
BRET L.- Rating:
- 3.0
Only 1 person working, I think...couldn't find them at first. Told me to unhook my trailer on my own. Kind customer helped me since it was raining and I had my toddler with me. No way for employee to see drop offs. Bad set up.
JAMAICA V.- Rating:
- 5.0
Great customer service
JOSE M.- Rating:
- 5.0
Great truck performance
JOSE M.- Rating:
- 4.0
It was very easy to rent the truck online and very easy to pick it up. However, we picked it up Saturday morning and the employee on duty was rude, annoyed we were there at 9 am and more interested continuing the personal call on their cell phone rather than helping us out. We waited 15 minutes for them to finish their call. They did not come out to check the truck; told us to just take pictures stating they didn't want their "pancakes to get cold" and to help ourselves. May be normal procedure at this location, but we were NOT impressed with the customer service.
DEVIN B.- Rating:
- 5.0
I rent from here often, it's always a quick and pleasant experience.
MARLON B.- Rating:
- 5.0
Jennifer was an angel and great help, a great uhaul team member. Would definitely recommend to a friend and will be choosing uhaul for any future endeavors of mine
EDWIN M.- Rating:
- 5.0
This location was great, but experience with other location, your online reservation system and help was useless, wasted 1 1/2 hour attempting to get the truck we had reserved. Gave up went to this location which was great. Person online giving us this location was also helpful
GEIR O.- Rating:
- 5.0
My rental experience was very good and the young lady that helped hooking up my trailer and assisted me when I returned it was very professional and pleasant which made my rental experience extremely nice.
EDWIN O.