The price per miles should be communicated at the time of rental not when you're returning. We were told through 1800 Uhaul that the first 30 miles were free but at time of return was told it was $1.99/mile. When asked why the gentleman referred us to 800 Uhaul for an explanation. The gentleman at this location was rude and hung the phone up in my face twice. He was unprofessional, dishonest and appeared as if he didn't know common rental information although he confirmed having working there for over a year. I will never rent from this location or recommend anyone to rent from here because of the way they treat there customers.
Moving Truck Rental in West Orange, NJ at West Orange Self Storage
Moving to or from West Orange, NJ 07052? Get FREE truck rental rate quotes at West Orange Self Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at West Orange Self Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from West Orange, NJ.
Cargo vans and pickup truck rentals in West Orange, NJ
U-Haul cargo van rentals and pickup trucks in West Orange, NJ are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in West Orange, NJ 07052. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Nothing. Just wanted to say ðŸ‘ðŸ¾ðŸ‘ðŸ¾ðŸ‘ðŸ¾To .. I think her name is Stacey. She was sooooo helpful. Keep up the great work.
Fantastic service with a smile (behind a mask :).Clean and safe experience--parking in front--I would drive a few extra miles just to use them again !
My reservation was made online wherein I declined collision damage only to find out that I am being charged for collision coverage since the type of vehicle I rented must have this coverage. This information was never explained to me at the counter when I picked up the vehicle. If I knew that it was mandatory then why was given the option online when I made the reservation. This is a deceptive practice and is clearly a way to increase the cost of the rental. This will be my last time renting a U-Haul vehicle.
the gentleman who checked my fiance and i out when we went and actually picked up the truck did not seem to care much at all which is okay because its just a simple truck rental. however, when i asked him direct questions he acted like i didn't say a word to him and completely ignored me which was bad because i had just had a massive issue with the uhaul around the corner in orange NJ. definitely get more professional reps to work the counter.
There is a UHaul location a couple of blocks away that is much nicer and the people more helpful. On check-in, the person reluctantly checked in me. On return, there was no one around so had to do the self-check-in. It was fine although up most of the effort on the customer.
This place is very convenient. They have a storage facility here. Perfect for unloading the U-Haul vehicle
Especially, your associate, Stacey, working at your West Orange U-Haul facility was extremely professional, knowledgeable and courteous. Stacey helped me throughout the process and was also there during the day if I had any questions. Overall, an excellent experience and I recommend this U-Haul facility highly.
the price i was quoted wasn't honored wo tvuse ihail again
Stacey and Nigel were extraordinarily polite? Knowledgeable and courteous. I recommend them to anyone using this location. I look forward to reserving at this location for future rentals Thank you Stacey and Nigel. ??
Need better customer service person that work there on Saturday poor customer service
Don't charge if someone goes over be a half hour because you don't know what happened during the move process.
Everything was great, Stacey who handled the transaction was very friendly and knowledgeable. Very easy transaction.
Stacy was a pleasure to work with - accommodating and made sure to explain everything about my rental to me.
Cargo van was like new. The 800 number service reps were most helpful especially when we needed to extend the contract. The only suggestion for improvement is to train the on-site U-haul agent to be more patient when a customer is trying to check-in on their phone & asks for help. No need to make the customer fee dumb because they are doing something for the first time and are having some difficulty. Not all are tech savvy!
Approval process is way too long! Location is not cleaning the trucks properly.
really nice van, easy pick up and drop off
The associate was unprofessional. Informed me the price would be 20.00 + 1.00 per mile and when the bill cost more then the mileage used he told me there was nothing he could do. He also stated I didn't book a van even though I had a confermation number. When he found my order he canceled it. Supposedly the system wasn't working properly. Then he never provided me with the boxes I ordered and paid for through U-Haul. 2 small boxes snd 2 medium boxes. The whole process was terrible. I will never refer a friend nor will I go to that specific location ever again.
Rental associate was unable to explain all the fees associated with the rental and was unaware of the options for rental ( flat daily rate, etc.). The van rented was reality new however it was not cleaned out prior to my rental.
Fix the onsite rental registration process and train staff to perform their task.
Upon returning vehicle with office closed could not get app to â€œfindâ€ location vehicle returned to. Need to improve functionality of that app
while this location has a limited number of vehicles, the van was available as scheduled, the van was in excellent shape, clean and the customer service was excellent. They allowed me to return the vehicle at 10 PM (which was after closing hours) Invoicing was as agreed to, with no issues
Get more trucks for that location
Stacy checked us on and was very nice and polite was a joy to work with