I have rented many times before. This is the first time I ever picked up a truck with absolutely no gas it said 18 miles to empty. I even took a picture of that. And now I see you charged me for gas even though I left it with much more then I was given. Not fair. Also the employee took so long to check me in and out the line of customers were joking about walking out without paying. I never had this before.. I also only used this place for returns after hours. Terrible it is a busy store too busy for the U-Haul rentals
Barbara N
Century Mobil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Palm Beach, FL 33417
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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I thought I could drop off the truck with the employee behind the counter at this convenience store, but instead I had to download your app and take a bunch of pictures of the truck and submit everything through my phone. Luckily, my daughter was with me and she knew exactly what to do. It would have been a lot easier if the employee at the store could have done all of that. After taking all the photos and downloading your app, I learned the employee was the one who could take the keys to the truck, he just wanted us to do all of the work!. Also, this location is not in a good neighborhood, not a good place to be at night. Next time, I will return the truck to a U-Haul owned location during regular business hours.
James KEnsure the site has dolly’s, blankets, wrap, and moving supplies. I reserved these items but never received them and was charged for them. The site doesn’t have any supplies
Stephanie SThis location did not have the key for the truck. I had to go to the Okeechobee and Military Trail location, speak with them, and they had the key for the truck. The representative there was very kind and she came over with me to the 5850 location. I ended up being 1.5 hours behind schedule.
Air CI only put 10 miles on odometer got charged for 65
Mauricio A