I asked to check the lights on the trailer, the individual checking the trailer out to me commented he had just recieved the trailer and it was fine, did not need to check the lights. When I got the trailer home I had my son help me check the trailer lights. The left blinker and brake light on the trailer was not functioning. I was delayed 4 hours waiting to get the lights fixed.
TERRY W
West Richland Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Richland, WA 99353
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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My original reservation was made through the online U-Haul application. I wanted to rent the equipment on a Sunday and the only location for me was the largest equipment lot, which was in Pasco. Two days before I was planning to drive to Pasco, I received a message that my pickup location had changed to an adjoining city... West Richland. This location was closed on Sunday, which forced me to rent the truck and auto transport one full day in advance on Saturday evening. Everyone with U-Haul agreed I should not be charged the extra day, but nothing was in writing. Still trying to plead my case with the powers that be in U-Haul management. We'll see!
Rayanne FGreat place. Turned in quickly.
Edwin GLocation great Uhaul didnt have what I needed even though I ordered over a month in advance. Was told what they did have had too many miles on it. Then gave me a smaller truck and trailer all because I could not pick up equipment for them and drop off at a different location along the way. Truck that was given had more miles on the truck than the one I needed. I had lo leave a lot of our belongings because of Uhaul. Will never use again. I will be moving in a year I will be using another trucking company
David MThe issue is NOT personnel-based. It is also not an issue with U-Haul per se, but with access/lot size. I towed a 12' trailer there to drop it off, using an F-350 club cab, long bed truck, and it was nearly impossible to get around on the property.
James -