Rental location itself was not the issue, Uhual called and told me I had to change from my original pickup location to this one. But also told me my dropoff location would remain the same. Upon using the truck and going to return it I then found out they also changed the location to the original pickup. NOT to where I ordered the Uhaul to, making me spend more in gas, travel, and time. Very poor system and dishonesty on Uhaul's part
Brendan M
Mail Boxes & More
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Westmont, IL 60559
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very friendly and pleasant staff. Easy return.
DARREN HI had a wonderful experience. I was in and out within minutes and the owner was very friendly and helpful! I will definitely use this location next time I need a U-Haul truck!
EMMA LThey're very nice and professional
EMANUEL PThe drop-off wasn't open during my return window. I wouldn't review the location, but this survey won't permit me to skip anything. I plan to find another provider in the future. U-Haul clearly has no interest in any kind of customer service.
Jonathan H