Great cordial staff, recommend
ENRIQUE H
Commercial Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78221
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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U-Haul was dirty inside & out but the customer service was fine - the lady I spoke to was very nice
HOPE TOur drop off was switched to this location and we were told $50 would be taken off, which it wasn’t. We were also told by this location that we were being charged for mileage and told how much we were allowed, but if we went under that then we would be reimbursed when we returned the truck. We didn’t think to question it, but our contract had unlimited mileage. So when we returned the truck and called u-haul to figure out the confusion there wasn’t anything we could do, it was in the contract, which we understand so we didn’t really fight, but we still trusted the clerk at the location and what we were told when picking up was not at all what was in our contract. So I was quoted $1050, told $50 would be taken off (bringing it to $1000), but then charged $1075 and told we would be refunded for the mileage we didn’t use, even though we had unlimited mileage. It just felt like maybe she didn’t know what she was looking at when we picked up our truck, and we were left confused as well.
Brianna SPick up was at 7 am, they did not show up until 9:20 then told me they couldn't find my reservation. Then didn't include all the things I asked for with the reservation.
Tabatha EI didn't get any of deposit back don't no why
grace s