Fuel reading was incorrect, I had returned the fuel to the same level I received the truck in . However I was charged an excess $48 for fee and fuel despite being told otherwise on return of the truck. The system was saying the truck has half a tank when in fact I have a picture showing it as 1/8 on pickup. I have opened a ticket with support to get this corrected
Sean B
Kings Nail Salon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Whitby, ON L1N2K4
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Customer Reviews
- 3.5 Average Customer Rating
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Couldn't find the uhaul office. The owner was extremely rude and at the store when we arrived so we had to wait for him to come back. The pads that we paid for weren't in the rental vehicle. Would never recommend this place to anyone and won't be renting here again.
Natasha FQuick & Easy, Service member was very prompt and friendly. Made the experience very smooth.
Tyler SThe truck had no windshield washer fluid and the truck barely had gas The return key instruction on the app was incorrect
Anneke DHad me drive all the way to pick up only to inform their system down and not releasing trucks. Tried again day 2 and got double charged for everything and now have to gj through ridiculous 72 hour wait period for someone to review. Brutal service. Worse customer service.
Eric B