We believe that we were overcharged in White River Jct, VT when we returned the Uhaul. We were told if we returned it early we would not be charged the full amount, and that we would only be charged for two days instead of four. We busted our butts off to get it unloaded the same day we arrived back and returned it as soon as they opened Monday morning. We were told that it should have been only two days, but they didn't know how to fix it. Not happy!!!!!!james C.
Upper Valley Plow & Trailer Sales & Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in White River Junction, VT 05001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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We showed up ten minutes before closing on Friday of Labor Day weekend and the guy who rented us the truck had us laughing so hard while we were there, best customer experience I have had in a long time.. I will definitely be going back for my rental needs !!Tina B.
A professional establishment managed by pros.James M.
Nothing clean and well organized. Right next to a beautiful river!William F.
I would not recommend the 24/7 check in. It was not clear how the process would work. Asking for a passport is stupid. Who carries their passport to pick up a u-haul truck? Also, I am self employed. there is not employer to confirm my identity. So U haul confirmed with three separate people and told them that they had their number in case I did not return the truck. Really? Ultimately, a strong signal is needed-but we did not have so that limited the pick up process. It took me 40 minutes for something that should have taken 5. Everything that could not work for me didnt. Very odd pick up process. I would rather get an email/text the night before with the lock box code and U haul drop the confirmation process. They have a valid credit card. I doubt that if I did not return the rental and Uhaul went after any of the three people U haul called to confirm my idenity - that any conviction would stand up in court. I was happy to drop off my rental two days early. Other than the pick up process, all went well.andrea M.