The woman behind the desk wasn't entirely helpful. Charlotte was her name, I believe. She wasn't very thorough in explaining what I was signing and there were a few times that she asked me for information that didn't seem to pertain to the rental of a van. She also failed to tell me that I couldn't take the van on the Merritt Parkway - it's a good thing I asked as it is illegal to have a commercial vehicle on this route. I work with contracts on a daily basis and when a client is signing paperwork I explain what they're signing and why they're signing it. This was't the case with Charlotte. Otherwise it was a fine experience. I was in and out in a timely fashion and the vehicle was clean.DAVID C.
Moving Truck Rental in Whitehouse, TX at U-Haul Storage at West Main Street
U-Haul Truck Share 24/7© Location
Whitehouse, TX 75791
(Remote location ran by 743075 GM John Priebe)
Services at this Location:
Always Open On Your Smartphone
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It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
One-Way and In-Town Local Rentals in Whitehouse, TX 75791
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
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Your valuable feedback will help us serve you better.
I'm not a smoker and there were ashes all over the cab and ash tray was dirty.HEIDI B.
I have used the U-Haul services at the Fairfield Avenue, Bridgeport location a number of times. I find it to be a positive experience, with excellent service, a friendly, clean environment and realiable equipment. Nice job.JOHN D.
GREAT customer service from Davana. She is very kind and has an awesome personality to help ease the stress that comes with moving. Thanks!!ALBERTO M.
Lavana was the professional. Personable, clean and informed. Probabaly my best uhaul professional experience. Other sites, like Waterbury and Hamden leave a lot to be desired.pete P.
Excellent all the way around. The Black Rock location is first class!RUSSELL C.
Great customer representativeAdam K.
The associate who checked me out did not quote me correct pricing.Patrick M.
The two women working there were extremely helpful and made my experience surprisingly enjoyable. For that reason alone I will return to the same location again and again.jack C.
Soooo much better than last time we rented a U haul...very good experience on both ends !RICHARD T.
Fabulous service. The contract and refilling directions all were explained, and the van even was pointed toward the exit!JOYCE S.
nothing.. was just perfect Charlenne is the bestRICARDO G.
All new equipment. The customer service was personable and extremely helpful.STEVE M.
best service, friendliest customer service, smoothest transaction. will always return here whenever i need anything.FAHD S.
The location was understaffed - long wait and flustered customer service repSEAN O.
My entire experience was a great one. The manager checked me in efficiently and was very friendly at both ends of the rental. The service was excellent.CHRIS T.
Great place for truck and van rental. Charlene and staff provide exemplary customer serviceJONATHAN T.
Provide GPSNUERTY N.
Charlene and her staff run a first-class operation.JONATHAN T.
Service was great and the staff was friendly and professional.JOSE H.
more staffMONCIANA E.
Nothing excellent customer serviceGRAZYNA D.
I always rent from this location because their frenly staff and the good condition of their trucks.MIGUEL R.
It's a pleasure to rent from this location. Charlene and her staff run a first-class operation.JONATHAN T.
Charlene runs an outstandingly good operation. I can't think of any improvement necessaryJONATHAN T.