The inside of the cab had trash in it. The windshield was quite dirty. One of the tires was low according to the monitor. The gas gauge was near a quarter of a tank. It was difficult to put in the same amount of gas. We were short in how much we put in. It's been my experience in the past that, as with rental cars, you receive the vehicle with a full tank, and you return it with a full tank. That's much easier to judge and maintain. I was charged an extra almost $50 due to this difficulty. I offered to put more gas in it to avoid the extra charges. He said that it was fine indicating to me that we had put enough gas in it to be sufficient. My past experiences with U-Haul have always been good. I was disappointed with my experience yesterday.
Angelia H
Quick Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wichita, KS 67217
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Customer Reviews
- 1.5 Average Customer Rating
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Make sure the gas amount inside of the truck is the same as the gas shown on the contract. My contract stated I had a half tank when I only had a quarter tank. Upon returning I was being asked to pay an extra 42 dollars for not leaving a half tank of gas but I had called customer service and let them know at the point of pickup
Efrain LTruck was dirty. Had zero gas in it and they didn't have the appliance dolly that we rented with the truck.
SADIE MThe website is too slow. Needs an upgrade.
RONDA WWe had been using Uhaul for so many times but yesterday we got the worst service I’ll never recommend to anyone
JESUS B