The tire pressure light was on when I picked up the truck. I advised the agent, he told me to disregard it and didnt bother to check the tires. The light remained on the entire time. I was quoted $30 online. When I returned the truck I asked for the total, the same agent, employee said he didnt know, told me to check my email later on and that he was leaving. When I checked my email that evening, I was charged $70. I rented the truck for 3 hrs but only used it for 1 1/2 hrs. I would not recommend this location.
WENDY S
Kingsland Service Station Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williamsburg, NY 11211
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Customer Reviews
- 4.5 Average Customer Rating
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This specific location was great but I had a horrible experience overall. I previously booked the U-Haul at Sonomax Inc, and I had no vehicle and the location closed. I had to call support who was able to move my reservation but to another location so far that it required an uber so I had to pay each way to be able to pick up and drop off the U-Haul. This was horrible management and U-Haul gave me no indication I didn’t have a vehicle before I reached the original location. Kingsland was amazing, but avoid Sonomax at all costs. You will not get your vehicle and be left stranded.
NEHA BGreat service!:)
Gregori MI've rented from this location for the last three years and have had nothing but excellent service! Will continue to rent from this location.
CHARLES VThe guy who took care of me was named Joe was professional courteous I would definitely rent back here again
DAMIAN P