Dropped off on Sunday, no personnel working that day, won't let me select N/A in questions above.. only 5 parking spots, was more difficult to back up and drop off trailer in parking spot.
Shane R
Storage Sense Pocahontas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williamsburg, VA 23185
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Customer Reviews
- 4.0 Average Customer Rating
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This is not a U-Haul location. This is a self-storage facility which, I assume, had an agreement with U-Haul. So instead of people who are doing a one-way drop off bringing their vehicle/trailer to U-Haul, which is only 10 minutes down the road, they send their customers to pick up units here. The young man who assisted me was very nice and there was no problem there but the truck had not been power-washed and the windshield was loaded with splattered bugs. also the "accessories" available at this location are very limited. I would have much rather picked up my vehicle down the road.
Benjamin MFind a location in a better part of town. No personnel on site…self return only
Dennis TThe piece of equipment I received was deemed out of service by the department of transportation and yet it was still rented out to me. In addition to that, the frame was bent and the lights did not work. The vehicle swayed violently at random. Luckily the U-Haul customer service representatives were excellent and insured I was taken care of.
ARTHUR JWas supposed to be open and wasn't. Then had to use the App which again SUCKS.
Jenna L