The customer service was disgusting. The guy in the gas station had a really bad attitude and was very very and disrespectful. I would never go back there.
Guy M
M And H Enterprise
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wilmington, DE 19801
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Customer Reviews
- 3.0 Average Customer Rating
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The truck had trash and sand in it plus the heat didn’t work never again
Marania PThe truck was dirty in the back. I also found trash in the cab
REBECCA EThe person handing me the keys tried to tell me there is a 30 mile minimum for renting a truck. I reserved it online with uhaul with an estimated distance of 5 miles. I ended up completing the check in online. Once completed, the attendant claimed that if I went over 5 miles, I would be charged double. An unprofessional and scammy location. I highly recommend avoiding this location.
ROSS CI always use this company for all my moving and supply needs but this location here in S. Walnut I will never go there again. The young man was nonchalant no customer service at all I had to ask him questions never explained the truck to me it was just awful I have hip problems and had a hard time getting in the truck. Ask me about how many do I believe I would go he said to me we don’t give keys unless you agree up to 13 miles which I didn’t have to go far so I had to agree, however instead of him telling me I would get back the balance of mileage if I don’t use it I had to ask him . One location I will not be back to.
Karen l