Customer service needs improvement, Better communication skills when handling the customer when there is a complaint. Have better knowledge on learning how to check the equipment in and not charge the customer what you wanna charge them.Kimshawanna W.
Lady Liberty Private Car
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Wilmington, DE 19802
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.5 Average Customer Rating
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Customer service was great. The app and online do it yourself is not great at allEric W.
i can not reach anyone in the office . We were overcharged. I went to the building there were no hours posted and the phone numbers on the door and my receipts are not working numbers. I plan to dispute the bill. Very dissapointed!!!JODY A.
Very helpful person on location.PAUL B.
There was no assistance given upon reserving a rental truck as well as returning equipment. Uhaul customer service needs to work on being able to assist their customers when needed.Zaire W.