They need to improve their customer service. I’ve dropped trailers and trucks off at this location in the past. Every time I try to get a receipt for the return their computer is down. They say they will send an e-mail confirmation, but that rarely happens.
Nick C
Ameristop Wilmington
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wilmington, OH 45177
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck was ok but the drivers door was messed up. The rear roll door was almost impossible to open.
Kim WI was charged for the safe move insurance for$15 and I absolutely did not order it today. This has happend a few other times and I need this refunded.
JAMIE GThe person at the counter was of great help with great service.
Russell WI had a great experience at U-Haul thanks to Sam. He was extremely helpful, professional, and made sure everything was exactly how I needed it. He went above and beyond to make the process smooth and stress-free. Really appreciate his excellent customer service—highly recommend!
Janice S