I enjoy renting from Shouse, they are always helpful, and everything is well. I'm a good customer, always return the vehicles clean, undamaged, and with the right amount of gas. But charging $20 to fold two blankets seems excessive. Sure, I could have folded them, and should have, but $20? Too much.Thomas B.
Shouse Surplus 2
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Winston-Salem, NC 27040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Have extended hours, especially the morning opening so we can start sooner.Robin C.
Very nice people highly recommend hereBrandy R.
Very nice folks.ERIC S.
When I called to make sure they got the key after turning the truck in early,the girl said yes and she sent me my receipt. When I checked my email I had a receipt for a $25 plus tax cleaning fee. The same dirt on the floor board was there as when I picked up the truck. I said I am returning the truck in same condition or better than I recieved it. The girl said for me to read my contract and would not budge on crediting me back the cleaning fee. It would have taken a whole 5 minutes to sweep out floor board. I did remove the leaves that were there and even used a swiffer for the cargo area. Was not impressed and felt if they are going to charge a cleaning fee they could have called me and let me know why. The average person would not have gotten in that truck and said anything about it being dirty. Just not right in my opinion and Shouse just lost a loyal local customer for now.James L.