Nothing everything was fine
ANGEL E.
Storage Maxx USA
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodhaven, NY 11421
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The staff was courteous. But the reason for not giving better rating is the condition of the truck. It made a loud noise, the gears were not shifting well and sounded forced and the brakes were scary. I rented on a rainy day and the brakes did not work well. They locked on me when I tried to come to a stop. Updated or better maintained vehicles are needed.
Marcia D.Representative at the counter was more concerned about his FaceTime than what was really going on. I got my U-Haul with just alittle under 3/4 gas. Brought it back alittle over half and still he couldn't work with me. I also took the picture of the mileage, and gas before coming in. I would think that would be his job. He's horrible at actually caring about a customer, and more being lazy to be on his phone.
Jay P.vehicle condition was, in my opinion, questionable. steering was very mushy, very noisy drive, difficulty accelerating & keeping up with traffic.
David L.I initially requested for a 10' truck which was approved. When I showed up the staff told me that the 10' truck was out or order and did have another one to replace it. So staff offered the 15' truck which cost me and extra $10 dollars. As a courtesy the pricing should have been the same as the 10' truck since this was not my issue and I did not need a a bigger truck.
Fernando G.