Driver side mirror would not stay in place making it unusable. This posed a MAJOR safety concern as I was driving a 20' truck and couldn't see vehicles next to me the entire trip. Also, I picked up the truck with 1/8 tank of gas, forcing me to start my rental period and day with getting gas before anything else. Gas should be full at time of pickup.
Andrew K
San Ramon Valley Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Ramon, CA 94583
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The side rear view mirrors were permanently fixed and could not be adjusted. I did register complaint when the vehicle was collected. It should be compensated
HAMZABIN HI have rented from this location before and the service is excellent. But this time, the truck I got was not clean and I didnt notice when I took it. The front glass was completely filled with bird poop. The AC was only working when you keep the knob on max slot. The driver mirror was completely loose and that was dangerous. I could. not tighten it and it wont stay still. Sorry for this feedback
Madhusudanan RClarify gas situation, tank was big, I overfilled prior to return
Robert RWe were given a very dirty truck and then were charged cleaning and fuel fees
Pankaj P