Customer Reviews for Burkes Upholstery
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Burkes Upholstery
No accessories. Trailer was dirty. Arrived at 11:30 and had to go to auto parts store twice to get items to hitch trailer. Was told to be back before noon or I would have to hook up the trailer by myself as he goes to lunch each day at that time.
The truck was a 1.5 quarts low of oil, the company had no oil to put in vehicle. I put some in from new oil i had at my house, but didn't have a receipt. There was an active alarm on the dash for the whole drive.(cooling system)
Very Very good. Good people. I am very satisfied with Burkes Upholstery an U-Haul.
The location was very accomidating and helpful. My grip is that my reservation was for a closer location, at 9am I was told I needed to pick up a truck at 10am in a location that was much further than expected. I called the location and they offered to adjust the pick up time.
Randy was very nice and helpful. Provided all needed information up front which made pick and drop off easy. Thanks.
Excellent customer service.
It's a long way when you live in San Jose and are on a very tight schedule.
Everyone was extremely helpful and great! I will use them again!
The location is a little unusual, but the equipment worked well and was clean. A first rate experience, especially since we had 24 hours to return the truck, so we didn't feel rushed.
Randy was kind, curtious,and helpful.
Cal the customer before charging final costs. Also have personnel on site during all business hours.
Excellent staff and manager
Facility really needs a facelift! Doesn't look like upholstering has been done here since the Reagan administration.
Making me park on Monterey Highway instead of letting me use one of the EMPTY parking spots is not very conducive to renting here again. And take your chewing tobacco out when a customer comes in, I don't want to watch you spit into a bucket. yuck
Then the bankers hours, 9-4 M-Th, 9-3 F-Sa, closed Sun? Isn't this a DIY kind of franchise where moving goes on during the weekend?
Nothing, great experience. Keep up the good work! Will definitely be coming back.
Location is convenient, down the street from my work! Plenty of space to move around on a big truck. Instructions for drop off were pretty good. They walked us to show us the spot were to park the truck and the obstacles to be aware of and avoid when backing up. Customer Service very good indeed.
The only convenient location.
Excellent customer service!!! Nicest, easiest, experience I've had renting anything , ever!
It was great to rent the truck and equipment that I needed for a local move! Randy was great to deal with and I recommend his business!