Customer Reviews for VIP Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of VIP Mini Storage
usually a rental has a full tank of gas ,is clean, and windows clean, our rental had 3/4 gas, smelled of stale smoke, and had dirty windows. 3 agents called to say we had not picked up the truck, but we had the truck by 2 pm, and had it almost loaded when they called. one agent said he was where we should have picked up the truck, but we had never been to his location. he even hung up on us. with that much information shared, we wonder and have concerns about our personal information. we did not receive a copy of the charge to our credit card at the first contact does each facility have it's own pricing or is it the same company wide. the one agent said we could have gotten the rental cheaper from his location