How to Rent a U-Haul Truck

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Renting a U-Haul truck is simple, and you can do it in the way that works best for you. You can either reserve a truck in the U-Haul App, book online at uhaul.com, handle it over the phone, or stop by a nearby U-Haul location.

With the U-Haul App, you can rent a U-Haul truck any time of day, 365 days a year through U-Haul Truck Share 24/7®!

No matter which way you rent, you’ll want your physical driver’s license, an alternate contact, second form of ID (credit/debit card), and a payment method ready so pickup goes smoothly.

Before You Rent: What You’ll Need


A little prep up front can make pickup day easy. Make sure to have all the right documents ready before renting your U-Haul truck. To rent a U-Haul truck, you must be at least 18 years old and present a valid government-issued driver’s license. You’ll also need a second form of identification, such as an alternate contact, credit/debit card or a passport.

Using U-Haul Truck Share 24/7


For U-Haul Truck Share 24/7, you’ll also need a phone with the U-Haul app for identity verification steps (such as taking photos of yourself and your Drivers License).

Adding Extra Drivers to Your Truck Rental


U-Haul does not charge extra for additional drivers, but any additional driver must meet the same requirements (a valid driver’s license, at least 18 years old, and a second form of ID).

Learn more about Reserving a Moving Truck: What Are the Rental Requirements.

Once you’re ready, you can choose the rental method that works best for you.

Option 1: Rent in the U-Haul App

The U-Haul App is especially handy if you want to manage details on the go, update plans, and use U-Haul Truck Share 24/7. This also means you can pick up and drop off a truck rental any time of day, 365 days a year!

  • Open the U-Haul App and tap on the service you need
  • Tap on the “Trucks” photo
  • Enter your pickup date, location, and whether you need a local In-Town Truck Rental or a One-Way Truck Rental
  • Handle identity verification for mobile pick up and drop off (when applicable)
  • Make changes if plans shift

Learn about the 5 Ways the U-Haul App Makes Moving Easier®.

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Option 2: Rent Online at uhaul.com

Another option for renting your U-Haul moving truck is to reserve online.

  • Go to uhaul.com
  • Choose your equipment (for example: cargo van, pickup truck, 10’ truck, 15’ truck, 20’ truck, or 26’ truck)
  • Enter your pickup date, location, and whether you need a local In-Town Truck Rental or a One-Way Truck Rental
  • Add what you need (dollies, furniture pads, tie-downs) and review your total
  • Reserve with a major credit or debit card in your name

Learn How to Cancel or Edit Your U-Haul Reservation.

Option 3: Rent In Person at a U-Haul Center or Neighborhood Dealer

If you prefer face-to-face help, stopping by a nearby U-Haul location is a great way to reserve a U-Haul truck, and our experienced Team Members are always eager to assist you in any way they can.

Be sure you bring:

  • Your driver’s license
  • A second form of ID
  • Your payment method (more on payment options below)

Tip: You can rent without a reservation at many locations, but availability may be limited, so reserving ahead is still the safer bet.

Option 4: Rent Over the Phone

If you’d rather talk through truck size, dates, and pickup details, you can book by phone. Phone support details vary by location.

  • Customer support number: 1-800-GO-U-HAUL (1-800-468-4285)

This phone number will connect you with an experienced live customer service representative who can help you with all your moving questions.

Payment Options: Card, Cash, Check, and Deposits

Don’t worry if you have questions about how to pay for your truck rental; here’s the straightforward version and everything you need based on your payment method.

Credit or Debit Cards

  • To reserve online, U-Haul requires a major credit or debit card.
  • If you’re renting a cargo van or pickup truck, a major credit or debit card is required at pickup and will be authorized at that time.

Paying with Cash

Cash is allowed, but a deposit is required at pickup when renting with cash. If you are paying with cash, this process must be done in-store.

Deposit amounts (when paying with cash at pickup):

  • In-town truck: $100 or estimated rental charges (whichever is greater)
  • One-way truck: $100 plus the rental rate

If you rent with a credit or debit card, no deposit is required, and you can still choose to pay in cash when you return the equipment.

Truck Rental Pickup Day Tips That Make Everything Easier

Here are some tips that can save you time at the counter and in the parking lot:

  • Confirm your pickup location and time before you arrive (especially on busy weekends).
  • Build in a few extra minutes for a walkaround check of the truck.
  • If you’re towing, confirm the right equipment and bring your own straps as needed.

Ready to book? Start your U-Haul Truck Rental reservation at uhaul.com.

 

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Get an affordable, reliable and accessible rental truck for your move.

Frequently Asked Questions About Renting a U-Haul Truck

What are the ways to rent a U-Haul truck?
You can book in the U-Haul App (including Truck Share 24/7 where available) or reserve online at uhaul.com. You can also rent in person at a U-Haul location or rent over the phone.

What do I need to rent a U-Haul truck?
You’ll need a valid driver’s license, a second form of ID (credit/debit card, passport, etc.), and a payment method. If you use U-Haul Truck Share 24/7, you’ll also need a phone with the U-Haul app for identity verification.

How old do you have to be to rent a U-Haul truck?
You must be at least 18 years old.

Do I need a credit card to rent a U-Haul truck?
To make a reservation online, U-Haul requires a major credit or debit card. Cargo van and pickup truck rentals require a major credit or debit card at pickup. Box trucks can be rented with a cash deposit, and all U-Haul truck rentals can be paid for with cash.

If I pay with cash, do I need a deposit?
Yes. If you rent with cash, a deposit is required at pickup. If you pay with cash, you can’t use contactless pick up and drop off. This deposit is based on the rental equipment you reserve.

Can I add another driver to my rental?
Yes. U-Haul does not charge extra for additional drivers, but each driver must meet the same requirements (a valid license, at least 18, and a second form of ID).

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