After a year of storage, We did experience lots of mice and other droppings. I would suggest changing the poison used in the units.
Nancy B | Overall ExperienceSelf Storage Units in Berlin, NJ, 08009
U-Haul Moving & Storage of Winslow Township
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- 4.0 Average Customer Rating
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No issues. Staff was always great. Easily accessible and moving out was seamless.
Ross W | Overall ExperienceI rented a unit for over 2 years. Might’ve been late a few times but ALWAYS paid. Fell on hard times and got behind and I got a text with a picture of my unit saying pay it or lose it!!! They wouldn’t work with me anymore and had to remove my things. Employee was VERY ignorant
laura e | Overall ExperienceIt is very convenient, clean, well maintained and the staff was awesome!
Renee L | Overall ExperienceThe staff was phenomenal! I like that the connecting units walls extend to the ceiling. I’m most grateful that my fees didn’t increase as others I know with units at other companies! My only dislike about the unit itself is I wish it was climate controlled. Unfortunately some items did get mold on them.
Theresa F | Overall ExperienceLove the service will recommend anyone to this location for services. Jacqueline the general manager is excellent.
CELINA P | First ImpressionsMy ratings are based upon the manager Jacqueline at this location. I requested to speak with her three times and felt like she was avoiding me, as she was only sending me automated messages and text messages when I finally did speak with her. She was rude and unprofessional. She over talked me when I finally got to speak with her. I would not recommend this location with a manager who delivered poor customer service.
SEQUOIA S | Overall ExperienceJacquelin was extremely kind and helpful, couldn’t have had a better experience
natalie v | First ImpressionsVery helpful. Showed me the actual unit I would be renting.
Stephanie D | First ImpressionsJackie, the GM took care of me in the middle of a move out crisis. She went over the best deals to help me in my situation. She took me around the property and showed me my options.. I was able to rent the truck and get storage unit on very last minute with a great deal! She made me feel welcome and she made me feel like my things will be stored in a very clean and safe environment. Kudos to her and her team!
Malina H | First ImpressionsCrishawn was very helpful and professional. He answered all my questions with patience which made me feel relaxed. And this was THE CLEANEST storage facility I've ever seen and also very organized. Love it
Kimberly L | First ImpressionsOne manager I loved was very very understanding, very helpful and good spirits.
jacquelin R | Overall ExperienceTiel was wonderful while I was packing up a house I was moving out of. Great advice for needed supplies and a truck rental. Always very friendly! Other young girl there who was also great. (I’m sorry I’m not great with names!) including coming to help me clear the rust out of my lock so I could open the unit. Both of them made a sad move so much easier. Thanks for everything!!
Theresa N | Overall Experiencegood experience.
raymond r | Overall Experiencethanks
raymond r | First ImpressionsVery expensive. I had no choice but to end my 15 yrs there .
William F | Overall ExperienceVery satisfied with the unit. The online rental process was smooth.
Rachael D | First Impressions