I rented 2 of the largest units for 7 years , paying on time every month. I spent more than $18,000 over the years on storage, materials, and trucks. My last month I moved out 3 days after paying my rental. Clay Edinger refused to refund me for the remaining 27 days that I had paid for and would not be using. What horrible customer relations. It's no wonder Clay only has 3 of 5 stars on Google.
michelle s | Overall ExperienceSelf Storage Units in Helena, MT, 59601
U-Haul Moving & Storage of North Helena
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Storage Customer Reviews
- 4.5 Average Customer Rating
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We paid for a month but needed to use it for two weeks. Uhaul should be able pro rate and refund the amount not needed. Otherwise all was good.
Del L | Overall ExperienceExcellent customer service and its so easy to navigate the facility. I totally recommend this Uhaul location.
kathy b | Overall ExperienceI would have given perfect scores if it hadn’t been that one unit was broken into and tools were stolen.
brooke l | Overall ExperienceClay does an excellent job of running this facility.
JAMES D | Overall ExperienceVery nice facility, and friendly helpful people.
Darren G | Overall ExperiencePrices are much higher than competitors in the area. But everything else is great.
ZACHARY M | First ImpressionsThis was my first time using U-Haul and everything was excellent from start to finish. The staff were friendly and very helpful and the facility was excellent. Thank you so much for making my move a lot easier. Fr. J. Kilian
john m | Overall ExperienceThis UHaul location is excellent. The manager and staff are extremely helpful and professional. The facility is immaculate, well-lit, and safe. We stored our household goods there for 3 years and everything was in perfect condition. They were also incredibly helpful when it came to time for us to use a U-Box for shipping to our new location. I highly recommend this U-Haul!
heidi k | Overall ExperienceClay runs the best U-Haul I've ever done business with.
Alexander S | Overall ExperienceThe manager never returned my call after 2 days, and the other male staffer was rude
JANICE M | Overall ExperienceI likev the first month free I have benefited 2 times thank you this branch is professional and curteous
james c | Overall ExperienceGood selling point.. Have not moved in yet.
Anna w | First ImpressionsStaff were extremely friendly and helpful. Thank you!!
ZACHERY A | First Impressions