Customer did not leave a comment.
STEVEN C.
Customer Reviews for Grocery Depot
24/7 Rentals
|
U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The employees at Grocery Depot were fantastic but clearly needed a bit more training to become more familiar with the system and how to handle uncommon situations., but were very kind and did their best to help me every way they could; however, I was rerouted to this location from the main office in Manteca, but they did not have the dolly or furniture pads I had requested. Finally, the costumer service representative from the Manteca office I talked to on Monday 4/18 was incredibly rude and made me feel responsible for mistakes made to my order that I had no control over. The experiences I have had dealing with the Manteca office (being redirected to a new location that did not have my desired equipment, and their costumer service representative) has greatly complicated my move, added unnecessary amounts of stress, and will make me seriously reconsider using U-Haul again.
Taylor P.