Customer Reviews for 158 Rentals
(U-Haul Neighborhood Dealer)

102 reviews

2925 US Hwy 158   Reidsville, NC 27320

(336) 791-0045

Location Hours

  • Mon-Tue: 8 am - 5 pm
  • Wed: 8 am - 4 pm
  • Thur-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 12/8/2021: Closed

Services at this Location:

Contact Us

(336) 791-0045

2925 US Hwy 158
Reidsville, NC 27320

Services at this Location:

Location Hours

  • Mon-Tue: 8 am - 5 pm
  • Wed: 8 am - 4 pm
  • Thur-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 12/8/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I was approached very rudely.

Allgson S. 
Rating:
4.0

Customer did not leave a comment.

MAYANKKUMAR P. 
Rating:
5.0

Excellent customer service and well maintained. Would definitely recommend their service

Ashley C. 
Rating:
4.0

Customer did not leave a comment.

Valerie W. 
Rating:
5.0

Staff was very professional and helpful.

David P. 
Rating:
5.0

We pulled the 4x8 trailer from NC to TX and back. Sometimes on very rough highways that were under construction and in heavy traffic. The pulling vehicle is a 2013 Pathfinder with 235,000 miles. We never had any issue. Pick up and return was a breeze.

James W. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Just make sure is there he great

Timothy H. 
Rating:
5.0

Customer did not leave a comment.

PERRY D. 
Rating:
4.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

JEREMY B. 
Rating:
5.0

I needed a small truck for a move and I'm so glad I chose Tim's location. The 10' truck I rented was in excellent condition. Tim is very easy to work with and professional. He went out of his way to make the check-in process simple, and replied to my many questions so quickly. I highly recommend this business.

Heather S. 
Rating:
5.0

Customer did not leave a comment.

david W. 
Rating:
5.0

Very helpful staff

GERALD S. 
Rating:
4.0

There was a little problem when picking up the truck and had to go to another location to receive it.

SIDNEY C. 
Rating:
4.0

Customer did not leave a comment.

Danny M. 
Rating:
5.0

Everything was just as it should be. No problems at all!

David N. 
Rating:
4.0

I was very pleased with the way things were handled very professional with the attitude of trying to help the customer I would choose this location again

Dorothy B. 
Rating:
5.0

Absolutely wonderful experience! Everything was easy and hassle free. Tim was AWESOME!!

Stephanie T. 
Rating:
4.0

Customer did not leave a comment.

Todd H. 
Rating:
5.0

Tim & Mary are so sweet and kind like a brother and a sister. Also professional and knowledgeable.

ROBERT F. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Great customer service and the best experience I've had with Uhaul!!!

Larry P. 
Rating:
5.0

Customer did not leave a comment.

sandra D. 
Rating:
5.0

Owner was very pleasant, courteous and helpful. Would definately recommend Mr. Tim to everyone !

FRANCES C. 
Rating:
5.0

Customer did not leave a comment.

diana N. 
Rating:
3.0

Customer did not leave a comment.

Jason K. 
Rating:
5.0

Customer did not leave a comment.

Reuben P. 
Rating:
2.0

I have been over charged! Tomorrow I am going to contact the vendor and demand a refund!

Tracy A. 
Rating:
5.0

Customer did not leave a comment.

Daniel L. 
Rating:
5.0

Excellent communication! Tim had the truck ready for an early morning pickup and was a pleasure to deal with. I would definitely use his pick up and drop off location again.

Lisa W. 
Rating:
5.0

Customer did not leave a comment.

Tim R. 
Rating:
5.0

Customer did not leave a comment.

Tim R. 
Rating:
4.0

Customer did not leave a comment.

Danny S. 
Rating:
5.0

Customer did not leave a comment.

Tim R. 
Rating:
5.0

Customer did not leave a comment.

Tim R. 
Rating:
5.0

Customer did not leave a comment.

Tim R. 
Rating:
5.0

owner was great to work with.made everything easy.

Jesse E. 
Rating:
5.0

Customer did not leave a comment.

Kris B. 
Rating:
5.0

Customer did not leave a comment.

Heather G. 
Rating:
5.0

Customer did not leave a comment.

Tim R. 
Rating:
5.0

Everyone was great to work with.

Paul C. 
Rating:
1.0

I reserved the truck and went to pick up and got there and got code to lock box and the code would not work. Online gave me a number to call and they were no help but to say thats the code they have and didnt have number to contact anyone for the location. I found number at mocation and called and Lady asked what box and code was I using. She came walking up from somewhere and asked what the code and box was again. Then said OH, thats not the code , its my birthday. I said why did you give wrong number to Uhaul for site. Never answered. This is the second time I have tried to rent from this location but I didnt get the truck the first time as never got code and they would not answer phone. I would not tell anyone to go to this location or the other location she has if I knew where it was. She dosent care .

Toby D. 
Rating:
5.0

Customer did not leave a comment.

rich K. 
Rating:
5.0

A very good & painless experience. Mary was wonderful to work with & the equipment worked great. Will definitely use this U-Haul location again!

Dennis C. 
Rating:
5.0

Customer did not leave a comment.

Tim R. 
Rating:
3.0

I prefer not to drop off a vehicle/trailer when no one is around. Who would be charged if the trailer was missing when someone finally came to check it in hours later?

Roger S. 
Rating:
3.0

I didn't like how there was not a person to meet and I had to give my credit card info to strangers. Also, I was told that it was free to use dolly and it wasn't. We didn't use their dolly, we had our own and the movers had one. I was charged 7.00. I won't use this location again.

Tawanna Y. 
Rating:
2.0

The truck was dirty and the ashtray was full of ashes so the truck smelled very strong of old cigarettes. The truck also rattled as i drove the vehicle at slower speeds on the side streets.

Cory S. 
Rating:
3.0

Location was difficult to find

John B. 
Rating:
5.0

It was Terrific doing business with Mary...!

rod L. 
Rating:
5.0

Customer did not leave a comment.

Joseph Lee K. 
Rating:
5.0

Customer did not leave a comment.

Danny G. 
Rating:
5.0

Customer did not leave a comment.

Melanie G. 
Rating:
5.0

I didnt not understand some of the fees I was charged because that not what I was quoted in the beginning

Tyrell S. 
Rating:
3.0

Customer did not leave a comment.

My L. 
Rating:
5.0

Customer did not leave a comment.

Terry L. 
Rating:
5.0

Customer did not leave a comment.

Dedrea W. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Jenna W. 
Rating:
5.0

I was very satisfied with the service provided at this location. I arrived after hours and still received great customer service. The rental process was thorough and not rushed. I will definitely use this location for my future needs.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Mary R. 
Rating:
4.0

Customer did not leave a comment.

Sean F. 
Rating:
4.0

Judy was pleasant person to deal wifh. Great customer service.

Cheryl N. 
Rating:
5.0

Customer did not leave a comment.

Mary R. 
Rating:
5.0

We rented a 6 x 12 cargo trailer to pick up some flooring in NC and bring it back to VA. Mary and her husband could not have been more knowledgeable and considerate of our needs. First time dealing with them and they felt like old friends!

William M. 
Rating:
5.0

Need jack to lift trailer, back is still sore from trying to load it onto ball even with two men the tandem wheel 12 ft trailer is too heavy to connect. Back door is too hard to open without handle. Need to give some type of discount to veterans. Would make all vets come to you. Great marketing tool.If it wasn't for them you would not have a Uhaul business maybe even life itself

THOMAS H. 
Rating:
5.0

Great staff and easy to work with. Always helpful and courteous! Love the location, close to home and great customer service.

Tyler L. 
Rating:
2.0

Couldn't speak with employee running this office, will never use it again

myra M. 
Rating:
5.0

The cab of the truck had a lot of mud in it at pickup - likely due to the rain in the area. Also, the distance estimate did not adjust for the pickup location that was much farther away from town then the original pickup location. Neither of these issues are the fault of the pick up location. Staff there was very helpful.

Irving A. 
Rating:
3.0

Customer did not leave a comment.

TIMOTHY S. 
Rating:
5.0

You are doing just fine as far as we are concerned!

Elva J. 
Rating:
4.0

Customer did not leave a comment.

Sheila G. 
Rating:
5.0

Great to work with tim. Easy process and excellent service! We'll be back in the future.

Randall G. 
Rating:
5.0

Very friendly and professional staff would recommend to anyone to use 158 uhaul and storage

john M. 
Rating:
5.0

Customer did not leave a comment.

ramar R. 
Rating:
5.0

The couple that run this location were so great to work with. They went out of their way to make sure everything was right. I will continue to rent from this location if needed. Thank you so much for all your help. Best rental experience i every had with Uhaul.

Kevin C. 
Rating:
1.0

Customer did not leave a comment.

Krystal C. 
Rating:
5.0

Wonderful Company to Work With! Thank you for making our last minute move a Success!

Carolina G. 
Rating:
5.0

Great people to deal with

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Brenda S. 
Rating:
5.0

Have Google Maps pin point location instead of putting me on a wild goose chase. Not your fault.

Brian F. 
Rating:
5.0

Customer did not leave a comment.

Vanessa G. 
Rating:
5.0

Customer did not leave a comment.

Donna P. 
Rating:
3.0

Make sure trucks do not have bugs in them before the person renting the truck finds out after they leave.

Paul S. 
Rating:
5.0

Did the 24 hour drop off. Site was congested with u haul equipment with no designated drop off area.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

RONALD T. 
Rating:
5.0

Good people and love the service ??

Joni G. 
Rating:
5.0

helpful respond quick friendly

robert C. 
Rating:
4.0

Customer did not leave a comment.

kenneth R. 
Rating:
5.0

I are the tires up lubed all the connections on the hitch and check the trailer from top to bottom fix one clearance lights. Just your information only

Robert D. 
Rating:
1.0

Customer did not leave a comment.

Whitney C. 
Rating:
3.0

Customer did not leave a comment.

Abrianna T. 
Rating:
5.0

Customer did not leave a comment.

Randy K. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Excellent customer service provided who made the experience super easy and well explained. I felt taken care of and confident in my reservation and service provided.

Renee R. 
Rating:
5.0

Address for location should be updated in UHaul systems.

Angel Toney M. 
Rating:
5.0

Customer did not leave a comment.

Reka H. 
Rating:
3.0

The location was out of the way for me. U-Haul should have moved the truck to the location I requested. The truck didn't have all the all the equipment I ordered, so I had to make other arrangements for appliance dolly.

Cynthia W. 
Rating:
5.0

Mary and her husband are awesome

Melissa B. 
No reviews have been submitted for this location.

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