Customer Reviews for 4 Corners Riversports
(U-Haul Neighborhood Dealer)

1184 reviews

360 S Camino Del Rio #100   Durango, CO 81301
(Across from Office Depot)

(970) 259-4568

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 10 am - 4 pm

Services at this Location:

Contact Us

(970) 259-4568

360 S Camino Del Rio #100
Durango, CO 81301
(Across from Office Depot)

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 10 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

George N. 
Rating:
5.0

Customer did not leave a comment.

Katie B. 
Rating:
5.0

Customer did not leave a comment.

MIRIAM R. 
Rating:
5.0

excellent customer service.

Dylan T. 
Rating:
5.0

Customer did not leave a comment.

Theodore B. 
Rating:
5.0

Customer did not leave a comment.

MARNE P. 
Rating:
5.0

Brian at UHaul/Four Corners Riversport in Durango was great to work with. He is a high energy performer who provided accurate information and service from start to finish. The cargo van we rented came at a reasonable price compared to all the other options in this area. We highly recommend UHaul at this location.

Georganna B. 
Rating:
1.0

I've rented a lot of UHaul trucks, this was by far the worst experience ever

BRADLEY C. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

We were first-time haulers and everything went smoothly. They assisted us with the hookup and explained everything.

Michael A. 
Rating:
5.0

The service was fast and friendly. This is now my go to spot!

VALERIE S. 
Rating:
5.0

Customer did not leave a comment.

Linda C. 
Rating:
5.0

Fast, efficient, friendly service great costumer service!!

James M. 
Rating:
5.0

Customer did not leave a comment.

Zoe Z. 
Rating:
5.0

Everything went will. No need for improvement as far as I'm concerned.

EDWARD D. 
Rating:
2.0

They called and said pick up the truck at 8:00 AM' Went there, nobody there. Came home and called and they said 9:00. My friend had a doctor appointment so we couldn't get back there until 10:15. Then they needed a contact phone # which I did not have with me. Sent friend back home to get it. He called twice and they didn't answer the phone, so he drove back into town.

Susan C. 
Rating:
5.0

Customer did not leave a comment.

Christine B. 
Rating:
4.0

Customer did not leave a comment.

Donald C. 
Rating:
5.0

Customer did not leave a comment.

Linda P. 
Rating:
5.0

Customer did not leave a comment.

Bryan Matthew H. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Customer did not leave a comment.

Armando L. 
Rating:
3.0

Customer did not leave a comment.

Steven P. 
Rating:
5.0

Customer did not leave a comment.

Ronald R. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

Lynn U. 
Rating:
5.0

Once again I was blown away by the professionalism of this U-Haul location. I felt like a long haul trucker pulling such a fine piece of equipment across the state. The kind, friendly and knowledgeable staff along with their sweet shop kitty helped make my move all the better.

Aaron S. 
Rating:
5.0

Customer did not leave a comment.

Shirlee K. 
Rating:
5.0

Customer did not leave a comment.

Justin W. 
Rating:
5.0

Customer did not leave a comment.

RODERICK M. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Very helpful!! Turned out we needed bigger size trailer than we ordered and they took care of it. Great customer service!

Steven M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT DANIEL T. 
Rating:
4.0

Everyone was helpful and friendly

theresa B. 
Rating:
3.0

The main boss and an employee got in an arguement and the employee walked away - it was uncomfortable. Outside of this, they were good to work with getting it rented.

Glen P. 
Rating:
3.0

Customer did not leave a comment.

Danny B. 
Rating:
5.0

Customer did not leave a comment.

HEIDI M. 
Rating:
2.0

More of the same. I voiced concern about how filthy the truck was , the response was “well it's not like we take them to the car wash”.

Edward B. 
Rating:
5.0

Customer did not leave a comment.

Kyle L. 
Rating:
1.0

Have the truck ready and cleaned for the customer who us picking up at that location. Not having a inch of dirt on the window and the employee trying to clean off the window with windex and then saying that's all he can do . The truck was filthy!!! Inside and out .. and miles where 200 off what they said it was I had taken a picture to cover myself .

Lisa S. 
Rating:
5.0

Customer did not leave a comment.

Devin B. 
Rating:
3.0

Have vehicles windows that you can see through. Have a night check-in process that does not take 2 hrs and 6 phone calls to complete.

Steven H. 
Rating:
4.0

Pay in advance not upon returning the trailer.

Justine S. 
Rating:
5.0

I can't think of anything. They were helpful and did everything they could for me. Even when I had to keep my rental for another two days!

Eric H. 
Rating:
5.0

I've been here a couple times and always miss the turn to the entrance - a directional sign would be a big help for first timers and old timers alike.

STEFANIE T. 
Rating:
5.0

Don't change a thing. The staff was exceptional. The best service I could ask for. Thank you George!!

Rebekah V. 
Rating:
5.0

Super easy drop off. Only took about 10 minutes total, and the guy who helped me was super friendly.

Erin G. 
Rating:
5.0

The staff are this location is great... very friendly and helpful.

Christine S. 
Rating:
5.0

The uhaul Staff @ 4corners are the Best‼️‼️🎉👍

Byron T. 
Rating:
5.0

Customer did not leave a comment.

Jeremy C. 
Rating:
5.0

Great customer service by George in Durango!! Give him a raise.

Timothy O. 
Rating:
5.0

Nothing. Service was great!

Carmen B. 
Rating:
1.0

This was honestly the worst experience I've ever had in my 56 years. The man who took care of the rental was absolutely the most belligerent person I've ever dealt with. I was renting a trailer and had a Wounded Warrior friend with his truck helping me. The UHaul rep was not giving him any guidance as he was backing up. My friend came back once and was about an inch off the hitch. The UHaul rep said "this guy sucks at backing up. What an idiot". My friend backed up again ( with really poor guidance from the UHaul rep and wasn't back far enough. The UHaul rep said "what a fucking idiot" I said calmly "the guy you are calling a "f'n idiot was blown up in Iraq fighting to protect you". The UHaul rep then said without me saying anything, "we should have never left Iraq. In fact, we should have never left Vietnam. Those fucking Communists are trying to take over the world". I never asked him to comment on world politics. I was trying to rent a trailer to pick up a car. When I first called to rent the trailer they said it was for 24 hours. They asked me if I knew when I'd bring it back. I said well within that period but I wasn't 100% sure. I said the drive to Telluride was 2 hours and another 2 back. I had to load the car on the trailer and wasn't sure how long that would take. She said "that's okay, you have 24 hours". When we got to Telluride, we found the several mile road was dirt and one lane, so we had to drive slowly. Instead of getting back at 2pm we got back a little later. I got a call while we were on the road back asking me where we were. I explained that we were driving back and were in Dolores and would drive directly there after dropping off the car. The person said "That's fine, you have 24 hours on the rental". When we got back to UHaul, the original rep was sitting in the office and saw me but didn't come out after I knocked as the sign on the door said. 15 minutes later he walked out and blew up at me. He said he "do you see this guy waiting here ? What the fuck". He then got even more belligerent. My Wounded Warrior friend who was helping me tried to calm the Uhaul rep down. The rep responded by saying "Come on, you want to fight me? You think you are tough?" He then shouted " you are so lucky I'm not charging you for all the shit I've had to deal with" We finally tried to pull away after the checkout and the UHaul rep got in front of the truck and said "Come on, you want to fuck with me? Get out of the truck." He finally let us go. I am a 56 year old professional and a business owner. All I wanted to do was rent a trailer to pick up a car in Telluride and bring it back to Durango. What I got was and experience that I will never forget. I will never rent anything from your company again. I also let everyone in town know the experience I had with UHaul.

MICHAEL B. 
Rating:
5.0

Very friendly, helpful an fast.

WILLIAM L. 
Rating:
5.0

Customer did not leave a comment.

RACHEL B. 
Rating:
4.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

It was a very efficient clean operation.

Wayne P. 
Rating:
4.0

Customer did not leave a comment.

CHARLES S. 
Rating:
5.0

These folks provide fast service and get you out.

Charles M. 
Rating:
5.0

You all are super friendly and adaptive-- your location is easily the best experience I've had with uhaul.

LOUISE F. 
Rating:
4.0

Customer did not leave a comment.

James K. 
Rating:
4.0

Customer did not leave a comment.

Daniel T. 
Rating:
5.0

Customer did not leave a comment.

charles G. 
Rating:
5.0

Customer did not leave a comment.

lear J. 
Rating:
5.0

Customer did not leave a comment.

marla H. 
Rating:
5.0

very helpful staff. Helped me find a lower rental rate with a closer return point. Thanks!

JON W. 
Rating:
5.0

George was great to work witrh

john P. 
Rating:
5.0

I've been renting U-Haul's for decades. This pick up was the best U-haul experience I have ever had. By far.

James H. 
Rating:
4.0

Customer did not leave a comment.

Melvyn D. 
Rating:
1.0

When I expressed concern the truck had 97k miles they just said "oh it's fine it has regular maintenance". And then it blew its transmission

Kevin A. 
Rating:
4.0

Customer did not leave a comment.

Greg C. 
Rating:
5.0

Customer did not leave a comment.

Dean G. 
Rating:
5.0

4 Corners is the Best🎉🎉. Emma & George are Great‼️🎉👍

Byron T. 
Rating:
4.0

License plate was missing.

robert A. 
Rating:
5.0

Customer did not leave a comment.

Jorge V. 
Rating:
3.0

NA

Richard B. 
Rating:
4.0

Customer did not leave a comment.

Jamie G. 
Rating:
3.0

Customer did not leave a comment.

Matthew J. 
Rating:
4.0

Customer did not leave a comment.

ERIKA H. 
Rating:
4.0

Good customer service.

Bradley P. 
Rating:
1.0

Customer did not leave a comment.

Kathleen C. 
Rating:
5.0

Customer did not leave a comment.

Alan G. 
Rating:
5.0

Customer did not leave a comment.

william B. 
Rating:
5.0

Customer did not leave a comment.

Tonia B. 
Rating:
5.0

Best Uhaul Dealership in Durango! Brian and George are great!

Anthony M. 
Rating:
5.0

It was a great experience.

Christy K. 
Rating:
4.0

The drop off rep told us to contact corporate because our charge does not justify what the truck was used for in less the alotted time per the "flat rate".

Kari J. 
Rating:
5.0

Though the online folks were very helpful, I had trouble with the after-hours drop-off procedure. I left the vehicle, blankets locked in the cab, took photos of the odometer/fuel gauge, all exterior angles and dropped my keys and contract in the box. Vehicle checked in next day no problem. Great experience in the end.

Charles J. 
Rating:
4.0

Customer did not leave a comment.

Thelma A. 
Rating:
5.0

Great group ov people🎉.

Byron T. 
Rating:
5.0

Customer did not leave a comment.

Jorg M. 
Rating:
5.0

Customer did not leave a comment.

Henry H. 
Rating:
5.0

Customer did not leave a comment.

Melissa M. 
Rating:
4.0

Because of covid-19, I would have like to know that the vendor had used recommended protocols to minimize my risk. Instead, I had to wipe down the cab services, which were not clean. The staff was friendly enough.

Tracy H. 
Rating:
5.0

Superior customer service!! George went above and beyond.

Rachel L. 
Rating:
5.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

Very friendly staff. In and out quick too!

DEBORAH G. 
Rating:
5.0

Customer did not leave a comment.

REFAEL L. 
Rating:
4.0

Very helpful and thorough. He helped sort out the minor error from the pick-up dealer.

DANIEL A. 
Rating:
5.0

George is Great. Fast check out & check in?? Thanks so Much????

Byron T. 
No reviews have been submitted for this location.

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