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Customer Reviews for 4 Corners Riversports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All was good....... Thanks!
Clinton BCalled me and was very rude because they put down the wrong time! Then over charged me
Thomas BFriendly staff- made it very easy to rent. I would rent from them again!
Lee GNo issues. Great service!
SHARON ELocation and equipment were great! The app had some issues the morning of and took a while to get in and then negotiate.
CLARK MJust like the pock up the drop off was just as amazing great experience and a++ customer service
Ernesto MMy complaint here is that we returned the truck with exactly or more than the gas that was on the gas gauge when we picked it up and they still charged us $17.32. We took a picture of the gas gauge before we left, and that was still not honored… Supposedly due to Uhaul‘s rules. I would give a better rating for this in general if that could be reimbursed. Thank you.
catherine gLove renting from this location - easy access, easy to work with, equipment clean and available, sales process fast and efficient - thank you!!
Grant AExcellent service. Made my move easy!
David EThe Marina Cove Storage guy (manager?) was very helpful and friendly, made the rental so easy. I would definitely recommend them.
Lori MTread on 2 of 4 tires too low.
William HGreat people, easy check in and check out, clean equipment
Nicole EExcellent service!
Cory BThe guy who rented us the U-Haul was rude, and when we had questions he was dismissive and rude, irritated not mention he was riding a motorized skate board and we had to wait to ask questions about damage to the truck. He replied U-Haul only cares if you wreck the top of the truck. What a loser employee. Unprofessional.
SUSAN WOk for a drop off location. Primarily a river sport store.
Mary MReally made return easy. Love the folks at Four Corners. Great Rep for U-Haul.
Douglas MGreat customer service at both ends
Robert SThere were some stains on the interior but the trailer handled well.
reynell s4 corners riversports was very helpful. I had reserved at Durango Ski and Patio. They were not there, the key box was empty and their phone said it was disconnected.
Susan HI need to be reminded of taking the photo of the vehicle before I leave. I get in a hurry and forget to do that.
RICHARD FA service, easy, practical and with an excellent vehicle
patricia yIt was slightly hard to find asi was Rico g from out of town to pick up my rental truck 15 footer, the truck was clean and clean I had no problems with my move which was partly 2300 miles from Colorado to Miami. Great job.
joseph vStaff was polite, attentive and efficient. It had been over five years since my last rental, yet the rental process was very smooth.
Patrick GNothing was wrong at either location but booking the trailer and the actual trailer itself was not great.
CHARLES AWonderful staff and easy pickup and Dropoff.
Douglas MBy far the friendliest persons. They were on the spot and made it super easy for me to drop off
Cory REveryone was excellent. Pickup and returns went very well. Thank you.
Chris VMorgan, was knowledgeable, professional, attentive and organized. It appeared she was holding down a VERY busy location (4 Corners Watersports) on her own. I noted a lot of Memorial Day Weekend movement and transactions happening. She treated each Customer in a friendly and timely fashion while taking notes, returning calls: Addressing each transaction on her own.
Bryan SEasy to work with and very helpful.
Kevin Ythanks!
JOE KHello, I wanted to share feedback regarding a recent U-Haul experience and request a resolution. I was provided a U-Haul with a lock that would not open—the key would not turn at all. I spent approximately an hour trying to access the truck, during which time I called the store but was unable to reach anyone or receive a callback. I ultimately had to use WD-40 and lubricant to get the lock open myself. During this delay, I had three staff members present, each being paid $30/hour, resulting in approximately $120 in lost labor while we were unable to begin loading. Because of this delay, I was late returning the U-Haul and was charged for an additional full day. While I understand late return policies, this delay was directly caused by the equipment issue and lack of support. Additionally, my interaction with the representative was disappointing. I was told I was not a good communicator, despite my attempts to contact the store and resolve the issue in real time. Given these circumstances, I am requesting a refund for the additional day charge. I would also appreciate this feedback being taken seriously, as the situation was both costly and frustrating. Thank you for your time and consideration. Best,
JESSE OHelpful and friendly
NANCY TNothing
Mark PUhaul should provide a spare on all rental trailers even if it's an optional item such as insurance.
Jerry GPickup was easy a quick.
Richard RDon’t stop.
Brenton BThis was a great experience. We highly recommend this Uhaul location. They made it so easy!
Andrew DRep was downright rude to my husband. apparently we were over our “allowed mileage” by 50 miles and he spoke to my husband like he had been joyriding. “Idk man, you could have driven to Vegas.” The reality is that the way U-Haul calculates mileage and the “grace-period” is BS. Apparently we were supposed to pay $300 extra to drop closer to home, or we were supposed to unload all our shit at U-Haul to avoid the overage fee.
Garrett RKeep doing what you're doing
JAMES DThe fuel tank was only 3/4 full but very friendly people & clean truck. Thanks so much!!!
John MExcellent customer service.
SHARON EEasy drop off, fast and friendly.
STEVEN RHad a simple move. Cut and dry got it done and had good + friendly customer service.
ANDREW L