Customer Reviews for A Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Mart

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Marilyn B. on

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Customer did not leave a comment.

Thomas C. on

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Worst experience ever. I did not request this location. The owners dont speak English or have a clue what there doing. They told me to do it myself -the self service the app did not work they had the wrong size truck the representative on the phone was rude as well as the store owners who were more interested in the customers inside the store buying drug paraphernalia. Would like to be reimbursed in full for this horrible experience.

David H. on

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Khya W. on

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Better customer service

Leora M. on

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People are very friendly and rent process was smooth. Will definitely rent here again.

Shannon F. on

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This is no reflection on the location but on Uhaul and how they operate. I booked a 17' truck with appliance doly and utility doly for two days from a location close to my home. The day before I find out I have to go much further and now will be charged these miles for the pick up of said uhaul and it was a 15' with only a utility doly. That shouldn't be acceptable. I'd rather be told sorry this is all we have would this be ok rather than just changing everything last minute. Thank you for your time.

Monette F. on

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My order included a dolly which was not available at pick up. I also had to drive a half hour away to pick up the one-way rental. The website should be more clear that when selecting a pick up location it is only a preference and better availability options should be included.

Paige L P. on

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We waited almost one hour trying to pick up the van. The only person who knew how to check out a U-Haul vehicle didn’t show up for work, so I went online to complete the express pick up process. The staff at the store couldn’t locate the key! My son had to try to help and the van was filthy.

Gina R. on

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A little more lighting where the trucks are parked would have been nice but overall the experience was nice.

James K. on

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Denise R. on

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frederick S. on

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Loved the new GMC Van. Handled very well.

Lawanna S. on

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Good experience at this location. The customer service representative was awesome! She compensated us, when the truck requested, was not returned on time. Thank you, L. Smith

Lisa W. on

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Love the app that I didn’t have to go inside to do anything. Very convenient Thank you

marshellea P. on

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Alison G. on

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Thomas B. on

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Construction debis in the cargo area. Inside of windshield so dirty I had to pick up cleaning supplies and deal with it. Cab smelled like some had smoked two cartons of cigarettes in it. 20,900 miles.

Donald E. on

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ANA V. on

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JOHN S. on

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Conrad D. on

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roseanna M. on

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Was not sure if I did the drop off right. I did watched the video and the instruction where very simple. But I did not get a confirmation that the vihecle was dropped off correctly. I did recurved an email the next morning at the time that I was sechedule to drop it off. This made me a little nurveous as I did not want to get changed for another day of rental when I didn’t need it.

Nora P. on

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A-Mart pick up was fine. However, each time I call to make a reservation I am always routed to another location. My reservation for A-MART was called in over one month for pick up and drop off. I was still directed to another location. NOT GOOD CUSTOMER SVC.....

Conrad D. on

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bowman D. on

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Judith T. on

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Morgan C. on

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Melissa F. on

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I had many issues with that app both checking in and checking out. I will submit that review separately but the gentleman at Amart was friendly and very helpful with the return since I wasn't able to do it via the app.

Larry R. on

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HOLLY L. on

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Our truck was not available at the site we were confirmed with and had to drive an hour to go get a truck somewhere else.

La Tonya T. on

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Better communication

Iqbal W. on

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Very nice people and fast service!

Eric V. on

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Customer did not leave a comment.