Customer Reviews for A Plus Product Source

very helpful. Very professional

I specifically REMOVED the 14.00 ins. Yet there it is on my bill. That's BS! I'd like a refund on that insurance. Other than y'all trying to take money from me the entire experience was pretty great. Please contact me about my refund. Thank you

Phil was awsome. Stooped in Friday to get recommendations for rental need and prices. Made reservation for next day. Phil was promptly there @ 8am and had me on the road quickly. He was there to unhook and check me in at closing that evening. It made the days move go smoothly. Thanks.

Very helpful.

Man running this location is A+. The very best. I would always use his location in the future.

Good people

Very friendly drop off location

Phil was very helpful and he makes it a pleasure doing business with this location.

Just keep doing what you're doing. Thanks

You double charged me. When I picked up the trailer in surprise I paid $125 for the trailer rental, some pads, and insurance. And now I received another bill today for $64 that came out of my account. You need to make this right for you have double charged me for the trailer.

Easy to find, big corner lot. Trailer was clean abs ready when I arrived. Note: NOT OPEN SUNDAYs. Despite what the UHaul computer says. Arranged to pickup on Saturday (good o called ahead). Easy and quick experience. Highly recommend this outlet.

He went above and beyond what was needed I got there at 5:03 and he was very helpful with the online turning in the truck.

Dropped off a trailer and was in and out in less than five minutes, very good.

Other than the oil issue. Everything was great! Thanks

The owner was pleasant and very helpful

Thank you so much U-Haul

Professional and no issues.

This was absolutely by far my best experience to date with rentals. Highly recommend this location!!

Courteous and efficient service. Hooked up and on my way in 5 mins!

Have my reservation at the location I reserved.

Super easy and quick to check out / check in. Friendly, helpful staff. Easily accessible. I've rented from here several times before and it was always a great experience.

This was the easiest pick up and return I have ever had through Uhaul.

Our reservation location was changed two times before pickup. Final location was 10 miles away. Then, with final pickup information, your link to the site sent us to a residential area. We spent 20 minutes finding the correct location.

I had an appointment at 8am to get the truck. The day before I get a call saying appt is actually scheduled for 9:30. I get to uhaul on Main and Lindsay where I was told it would be and they direct me to a different location on Power (another 10 minutes East)...then I get to that location and the truck is not there. She stated the prior person never brought truck back and basically they don't have one for me. So then they call around for another 10 minutes and direct to me to another location (not a Uhaul-a 3rd party place)...which is another 15 minutes East-I am now about 35 minutes from house I need to move from and 25 from new house. Anyways I get there and they don't have my reservation so they are calling around to find it. Finally find it and after about 20 minutes there are on our way. This whole thing took almost 2 hours! They offered me a different truck size (smaller) and a free trailer (to make up for the truck). Also told me I would pay 1/2 mileage rate...when I went to turn in truck we had to get on the phone ourselves to the woman who told us we would get off the mileage...regardless I paid over $70 and had this take 3x the normal amount of time to just pick up the truck. What a shit show...literally. I do not recommend and won't go through them again.

everything was fine

Too far away, but if they were the only one that had the equipment then yes

This location for pick up was excellent but I was told to go to a different location first and that location was closed on weekends. So had to call uhaul and they were really sorry but had to send me to this listed which was excellent but it was still and inconvenience to me.

Keep doing what you do.

Very helpful staff

i drive 5 miles out of my way to use this location instead of other locations that are much closer. The staff are super nice and helpful always willing to accommodate to the best of their ability.

The experience I had with the new, online program was amazing and simple to use. Your youtube videos were very helpful. I loved it!

Staff was friendly, and check out was fast.

Keep doing what you do. Stellar people!

If you would like to hook the trailer up yourself, be told you need to do an online check in so the lazy prick don't have to work. Then tells you go hook it up he'll be right out to take a picture of it. This place is a joke alongside with U-Haul! Do not waste your time nor money!

I was charged 400.82 for 1 week rental instead of 270.00 that I was quoted when I extended the rental. Please fix

Cut your cost on milege rates

The rental location and the people there were run helpful and made sure I had everything I needed. Unfortunately the truck was a total junker. The fuel gauge read just above a half a tank and when I added 5 gallons at the gas station the fuel gauge went down to 1/4 tank. The oil pressure was reading well past the max on the gauge of 80 PSI to start with and when I was returning the truck it was trading zero PSI at idle. Also the air conditioner stopped working half way through the rental which made driving pretty terrible when it was over 110 degrees outside. If I had been driving the truck more than a total of 30 miles I would have returned the truck and asked for a different one. Not a good over all experience. Will most likely not use Uhaul next time.

Keep doing what your doing~ it works!!

I originally had a van reserved at a different location, Shoppers Supply. When I got there to pick it up they didn't have any vans available, so they transferred me to Plus products, very disappointed in Shoppers Supply! Great service at Plus Products!

Nothing. Transaction was smooth from start to finish

The gentleman that was there was not helpful at all. I had to call U-Haul customer service and he told me that he doesn't care how long I have to wait but he is closing his store in 15 minutes

Husband and wide team are knowledgeable, helpful and friendly

Business charged me for 3 gallons of fuel because the gas gauge wasn't where they thought it was suppose to be. I thought I filled it back to where it was. How can you tell 3 gallons of fuel on a gas gauge. Anyways charged an extra 14 dollars.

When driving the side carpet kept falling down where the gas was. Plus I was charged way to much not my card is overdrawn.

Nothing everything was great

Exelent service

Nothing

I received the most exceptional customer service at this location. I will absolutely recommend to all my friends and family for u-haul rentals.

This guy knows his stuff. I was in and out in seconds. He hooked up my trailer like a pro. He knew how to make the safety chains shorter, so not to drag on the ground. It's those little details that make all the difference. 5 Star service

Friendly, family owned.

Do to the current life circumstances, this was a breeze and the lady who helped me was amazing. The location clean amazing I will always go back to this location...signed...repeat customer

There is no improving. He did a wonderful job...

Excellent customer service

Really awesome that online pick up is available. Though I had changed phone numbers the day before, it was a little cumbersome to validate it at pick up time. Otherwise great overall experience and easy to follow instructions.

The rental truck they gave me it was very old truck, i couldn't go more then 50 in the freeway because started checking and pulling the enging, the reading of the gas wasn't working either, so i didn't know how much gas was left to keep going, it was very stressfull.