Customer Reviews for A To Z Hardware
(U-Haul Neighborhood Dealer)

371 reviews

777 W Pine St   Pinedale, WY 82941

(307) 367-2036

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(307) 367-2036

777 W Pine St
Pinedale, WY 82941

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Susan L. 
Rating:
4.0

Customer did not leave a comment.

CAMILLE F. 
Rating:
5.0

Quick and easy rental. Recommend A to Z Hardware.

Marvin L. 
Rating:
5.0

A to Z is a great place. Overall this experience was not good.

Eric K. 
Rating:
5.0

Nice job.

Bill W. 
Rating:
5.0

Nothing can be improved because it was so amazing :) Please give everyone at this location a raise.

CAMPBELLQUINN S. 
Rating:
5.0

Customer did not leave a comment.

Marian W. 
Rating:
5.0

Customer did not leave a comment.

Kirt N. 
Rating:
5.0

Make out of state trucks more available

BEAU BRADLEY M. 
Rating:
1.0

The app sucks. The desktop version sucks. It is an enormous pain to get through the check in and return process. Y'all basically want the customer to do all the work while you collect the money.

KEVIN C. 
Rating:
5.0

Customer did not leave a comment.

Robin D. 
Rating:
3.0

Customer did not leave a comment.

Anne Mariel R. 
Rating:
2.0

If a customer is told to sweep out a trailer prior to returning it, the trailer should be swept out before that customer even picks it up. Trailer was absolutely filthy on the inside when I picked it up, yet I still swept it out prior to returning it. Uhaul should not expect free labor from its customers...completely unprofessional!

JON H. 
Rating:
5.0

Customer did not leave a comment.

SHELLEY R. 
Rating:
5.0

Customer did not leave a comment.

CARRIE D. 
Rating:
5.0

Customer did not leave a comment.

CARRIE D. 
Rating:
4.0

Customer did not leave a comment.

ROBERT DEAN H. 
Rating:
2.0

Didn't get the truck I requested. Had to deal with a smaller one. Terrible customer service.

COLE H. 
Rating:
5.0

Customer did not leave a comment.

Robin D. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

It was a great experience. Everyone was helpful. Thank you

Kavin H. 
Rating:
1.0

Ensure that the individual connecting the trailer to my pickup has the knowledge and skills to do so correctly. The trailer was incorrectly attached to my pickup, causing a few thousand dollars worth of damage. Currently, I am battling your insurance agency to get my vehicle fixed, costing me both time and money for negligence on the part of the U-haul employee/rep.

DANIEL ALLEN M. 
Rating:
5.0

Customer did not leave a comment.

gary F. 
Rating:
5.0

The service was excellent and the rental return was effortless!!!!

mark M. 
Rating:
4.0

Customer did not leave a comment.

JONNIE STEWART R. 
Rating:
5.0

A very friendly and helpful man.

Greg R. 
Rating:
5.0

Riley was knowledgeable and helpful.

WILLIAM P. 
Rating:
5.0

Customer did not leave a comment.

SCOTT W H. 
Rating:
5.0

Customer did not leave a comment.

DAVID K. 
Rating:
5.0

Customer did not leave a comment.

DIANA ELAINE W. 
Rating:
5.0

Customer did not leave a comment.

DIANA ELAINE W. 
Rating:
5.0

Excellent service. Fast and efficient.

Ralph K. 
Rating:
5.0

Customer did not leave a comment.

Robert Graydon E. 
Rating:
4.0

Customer did not leave a comment.

GILBERT MAC G. 
Rating:
4.0

This location was good except for UHAUL s working hours

VERNON DAVID M. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Kay M. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Renee M. 
Rating:
5.0

Customer did not leave a comment.

JEAN MARIE S. 
Rating:
5.0

Customer did not leave a comment.

Donald H. 
Rating:
5.0

Looks like you are doing the best for us right now can't think of anything

AMADEO M. 
Rating:
5.0

Customer did not leave a comment.

Bret F. 
Rating:
3.0

Truck was handed to me with a broken windshield wiper pump. I could not get any wiper fluid dispensed. I had to make a special trip out of my way to get help, then stop at a second location to wait for a repair guy to replace it. I lost over an hour of travel time. Not having any way to clean the windshield when there is water and magnesium chloride on the road is flat out dangerous. This should be considered a mandatory safety feature that must be tested before releasing the vehicle!

JAYNEE B. 
Rating:
4.0

UHaul representatives need to FULLY and CAREFULLY inspect the vehicle prior to releasing to the customer. Store rep was helpful and worked hard to get me underway, but the windshield wiper fluid pump was non-operational, and I had to drive a full 6 hours with no ability to clean the windshield, even after driving through wet areas where magnesium chloride had been applied. So dangerous!

Jaynee B. 
Rating:
5.0

Customer did not leave a comment.

Kraig R. 
Rating:
3.0

Customer did not leave a comment.

BENSON MICHAEL N. 
Rating:
5.0

Customer did not leave a comment.

Christopher T. 
Rating:
5.0

Great Location. Very helpful

Christopher T. 
Rating:
5.0

Customer did not leave a comment.

Christopher T. 
Rating:
5.0

Customer did not leave a comment.

Steve W. 
Rating:
4.0

Refused tip reimburse my wiper purchase, after uhaul's incompetence nearly got me into a wreck

BRENTON S. 
Rating:
4.0

Great shop

SCOTT P. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

T Mark M. 
Rating:
5.0

Van had a bad battery, died if left overnight. I let the receiving u-haul rep know about it.

DOUGLAS LEIGH H. 
Rating:
3.0

Customer did not leave a comment.

Renee M. 
Rating:
4.0

Customer did not leave a comment.

CORRIE N. 
Rating:
5.0

Keep on doing what you are doing now.

BRANDT B. 
Rating:
5.0

No employee in the store was wearing a mask during the COVID-19 pandemic

Donald H. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Customer did not leave a comment.

SHARON DOREE R. 
Rating:
3.0

this trailer was dropped on Thursay night after closing Aug 13 .there should not be an extra charge. I was planning on using uhaul again...but thinking differently....i want credit back for this....ASAP. I may chg my rating depending on credit back.. tells u how this location is at there inventory. since we dropped 2 trailers same time

Renee M. 
Rating:
5.0

Customer did not leave a comment.

Laura S. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
4.0

Battery kept dying, nothing was ever left on. Key was removed daily, but battery still deaf every morning. Other than that, truck ran and towed fine.

DOUGLAS LEIGH H. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY JASON S. 
Rating:
4.0

Customer did not leave a comment.

SHELBY S. 
Rating:
5.0

Customer did not leave a comment.

STETSON RAY J. 
Rating:
5.0

Dale Hill is a consummate professional!

David B. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN WALTER M. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Customer did not leave a comment.

Dennis A. 
Rating:
2.0

The older man was very rude to his staff who were doing their best to get the job done. There was a younger girl who was helping and she asked a question only to get yelled at. This was very unprofessional to do in front of customers and it seemed like it happened often. The older man is the only reason why this location received a bad review. The truck was also dirty and wasn't maintained prior to my visit. He spent a ton of extra time checking and topping off the fluids while we all waited for the reservations. This could easily be done sooner since the reservation was made in advanced.

thomas D. 
Rating:
5.0

Customer did not leave a comment.

Dennis A. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Ashley L. 
Rating:
5.0

The only problem with the vehicle was one speaker (passenger side door speaker) was inoperable, so no stereo on the right side of the truck. Other than that the truck was fine.

WAYNE S. 
Rating:
5.0

Customer did not leave a comment.

Dennis Doyle A. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Can't think of a thing. Service was excellent.

William R. 
Rating:
5.0

Nothing that I can think of.

edward B. 
Rating:
5.0

Jared is very professional and expediant. He did a great job!

David Gordon B. 
Rating:
5.0

Everything was excellent- check in and check out!

Mary S. 
Rating:
5.0

Customer did not leave a comment.

BILL M. 
Rating:
5.0

Customer did not leave a comment.

JIM P. 
Rating:
4.0

Customer did not leave a comment.

Susan L. 
Rating:
5.0

The truck wasn't the cleanest but we dealt with it.

Brian W. 
Rating:
5.0

Customer did not leave a comment.

Gregory Allen A. 
Rating:
5.0

Customer did not leave a comment.

Thomas L. 
Rating:
2.0

Customer did not leave a comment.

Shanny D. 
Rating:
3.0

Let me know if you place a charge on my credit card and TELL me WHY!!!

Shanny D. 
Rating:
3.0

Customer did not leave a comment.

Zander C. 
Rating:
4.0

Customer did not leave a comment.

Jennifer R. 
Rating:
4.0

Customer did not leave a comment.

Sid S. 
Rating:
5.0

Customer did not leave a comment.

Anne R. 
Rating:
5.0

Great service and Very help-full. Had to change me full extended day rate Evan though I purchased full coverage insurance which states 28.50 for an additional day ?????? Thanx UHaul!

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

judy S. 
Rating:
5.0

The online checkout was a nightmare.

David S. 
Rating:
5.0

Quick and easy very friendly

AMADEO M. 
No reviews have been submitted for this location.

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