Customer Reviews for A To Z Hardware
(U-Haul Neighborhood Dealer)

334 reviews

777 W Pine St   Pinedale, WY 82941

(307) 367-2036

Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(307) 367-2036

777 W Pine St
Pinedale, WY 82941

Services at this Location:

Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Renee M. 
Rating:
5.0

Customer did not leave a comment.

JEAN MARIE S. 
Rating:
5.0

Customer did not leave a comment.

Donald H. 
Rating:
5.0

Looks like you are doing the best for us right now can't think of anything

AMADEO M. 
Rating:
5.0

Customer did not leave a comment.

Bret F. 
Rating:
3.0

Truck was handed to me with a broken windshield wiper pump. I could not get any wiper fluid dispensed. I had to make a special trip out of my way to get help, then stop at a second location to wait for a repair guy to replace it. I lost over an hour of travel time. Not having any way to clean the windshield when there is water and magnesium chloride on the road is flat out dangerous. This should be considered a mandatory safety feature that must be tested before releasing the vehicle!

JAYNEE B. 
Rating:
4.0

UHaul representatives need to FULLY and CAREFULLY inspect the vehicle prior to releasing to the customer. Store rep was helpful and worked hard to get me underway, but the windshield wiper fluid pump was non-operational, and I had to drive a full 6 hours with no ability to clean the windshield, even after driving through wet areas where magnesium chloride had been applied. So dangerous!

Jaynee B. 
Rating:
5.0

Customer did not leave a comment.

Kraig R. 
Rating:
3.0

Customer did not leave a comment.

BENSON MICHAEL N. 
Rating:
5.0

Customer did not leave a comment.

Christopher T. 
Rating:
5.0

Great Location. Very helpful

Christopher T. 
Rating:
5.0

Customer did not leave a comment.

Christopher T. 
Rating:
5.0

Customer did not leave a comment.

Steve W. 
Rating:
4.0

Refused tip reimburse my wiper purchase, after uhaul's incompetence nearly got me into a wreck

BRENTON S. 
Rating:
4.0

Great shop

SCOTT P. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

T Mark M. 
Rating:
5.0

Van had a bad battery, died if left overnight. I let the receiving u-haul rep know about it.

DOUGLAS LEIGH H. 
Rating:
3.0

Customer did not leave a comment.

Renee M. 
Rating:
4.0

Customer did not leave a comment.

CORRIE N. 
Rating:
5.0

Keep on doing what you are doing now.

BRANDT B. 
Rating:
5.0

No employee in the store was wearing a mask during the COVID-19 pandemic

Donald H. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Customer did not leave a comment.

SHARON DOREE R. 
Rating:
3.0

this trailer was dropped on Thursay night after closing Aug 13 .there should not be an extra charge. I was planning on using uhaul again...but thinking differently....i want credit back for this....ASAP. I may chg my rating depending on credit back.. tells u how this location is at there inventory. since we dropped 2 trailers same time

Renee M. 
Rating:
5.0

Customer did not leave a comment.

Laura S. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
4.0

Battery kept dying, nothing was ever left on. Key was removed daily, but battery still deaf every morning. Other than that, truck ran and towed fine.

DOUGLAS LEIGH H. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY JASON S. 
Rating:
4.0

Customer did not leave a comment.

SHELBY S. 
Rating:
5.0

Customer did not leave a comment.

STETSON RAY J. 
Rating:
5.0

Dale Hill is a consummate professional!

David B. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN WALTER M. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Customer did not leave a comment.

Dennis A. 
Rating:
2.0

The older man was very rude to his staff who were doing their best to get the job done. There was a younger girl who was helping and she asked a question only to get yelled at. This was very unprofessional to do in front of customers and it seemed like it happened often. The older man is the only reason why this location received a bad review. The truck was also dirty and wasn't maintained prior to my visit. He spent a ton of extra time checking and topping off the fluids while we all waited for the reservations. This could easily be done sooner since the reservation was made in advanced.

thomas D. 
Rating:
5.0

Customer did not leave a comment.

Dennis A. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Ashley L. 
Rating:
5.0

The only problem with the vehicle was one speaker (passenger side door speaker) was inoperable, so no stereo on the right side of the truck. Other than that the truck was fine.

WAYNE S. 
Rating:
5.0

Customer did not leave a comment.

Dennis Doyle A. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Can't think of a thing. Service was excellent.

William R. 
Rating:
5.0

Nothing that I can think of.

edward B. 
Rating:
5.0

Jared is very professional and expediant. He did a great job!

David Gordon B. 
Rating:
5.0

Everything was excellent- check in and check out!

Mary S. 
Rating:
5.0

Customer did not leave a comment.

BILL M. 
Rating:
5.0

Customer did not leave a comment.

JIM P. 
Rating:
4.0

Customer did not leave a comment.

Susan L. 
Rating:
5.0

The truck wasn't the cleanest but we dealt with it.

Brian W. 
Rating:
5.0

Customer did not leave a comment.

Gregory Allen A. 
Rating:
5.0

Customer did not leave a comment.

Thomas L. 
Rating:
2.0

Customer did not leave a comment.

Shanny D. 
Rating:
3.0

Let me know if you place a charge on my credit card and TELL me WHY!!!

Shanny D. 
Rating:
3.0

Customer did not leave a comment.

Zander C. 
Rating:
4.0

Customer did not leave a comment.

Jennifer R. 
Rating:
4.0

Customer did not leave a comment.

Sid S. 
Rating:
5.0

Customer did not leave a comment.

Anne R. 
Rating:
5.0

Great service and Very help-full. Had to change me full extended day rate Evan though I purchased full coverage insurance which states 28.50 for an additional day ?????? Thanx UHaul!

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

judy S. 
Rating:
5.0

The online checkout was a nightmare.

David S. 
Rating:
5.0

Quick and easy very friendly

AMADEO M. 
Rating:
5.0

Customer did not leave a comment.

Ronald W. 
Rating:
5.0

Customer did not leave a comment.

Ronald W. 
Rating:
5.0

Customer did not leave a comment.

Rob R. 
Rating:
5.0

Customer did not leave a comment.

Robin D. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Fix the corporate office liars (Minot) and scammers who rented the wrong equipment and could not even communicate between the corporate and independent locations.

travis P. 
Rating:
3.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Very helpful and courteous. Will definitely use them again.

JOHN C. 
Rating:
5.0

The guys were very nice, quick and efficient.

Marchelle C. 
Rating:
4.0

no comment at this time. I had a very successful experience with UHaul. Thank You

David T. 
Rating:
5.0

Have used several times always very good

Dennis A. 
Rating:
5.0

Customer did not leave a comment.

IAN A. 
Rating:
5.0

Customer did not leave a comment.

IRENE R. 
Rating:
5.0

Customer did not leave a comment.

thomas E. 
Rating:
5.0

"Jessica" did a great job!!

David G B. 
Rating:
4.0

Very good overall.

Joseph S. 
Rating:
5.0

Good trailer inventory and friendly service.

GARY R. 
Rating:
5.0

The people at A-Z Hardware are some of the best! Very knowledgeable and helpful in every way.

JOHN H. 
Rating:
5.0

The staff was very helpful and made certain I had the right size truck for the right number of days. The truck was spotless, drove beautifully, and even handled well in traffic and in the mountains. I would highly recommend A to Z Hardware for U-Haul rentals.

MELINDA B. 
Rating:
5.0

Great customer service, great truck!

debbie T. 
Rating:
4.0

uhaul, not A to Z needs to improve delivery of reserved truck for on-time pickup - $50 doesn't cut it under the duress of self-moving.

LARRY Z. 
Rating:
5.0

This was a very good solution for an area with no rental vehicles in 100 miles. They were fast and well organized. We were out the door with a truck in 10 minutes!

ROBERT R. 
Rating:
5.0

No improvement needed, I received friendly and knowledgeable service from multiple employees.

Gregory S. 
Rating:
5.0

Customer did not leave a comment.

Dennis A. 
Rating:
5.0

Customer did not leave a comment.

PAUL K. 
Rating:
3.0

Not wait on several other customers while processing my check in.

EVERETT GENE D. 
Rating:
5.0

Get better straps or change the design on the in side one both of mine broke and the straps fell off I hope this helps we drove 29 hrs pulling a car so take this in to concideration other than that works welll . Ty

shelby T. 
Rating:
5.0

Free coffee and donuts

Mark E. 
Rating:
4.0

Very informative and great customer service. I was not happy that I had to drive to Pinedale, WY. To pick up truck and trailer...when I had reserved to pick them up in Rock Springs, WY... 2 weeks in advance. I lost a day of packing along with the help of people that were to assist me... plus, 8 hours of travel time (2 people x 4 hours) to travel and pick up in Pinedale... Gas for my car, wear and tear on my car... gas for the 26' Uhaul Truck. Not sure where Uhaul dropped the ball for my original pick up??

Christina M. 
Rating:
5.0

Processional

Donna C. 
Rating:
5.0

Customer did not leave a comment.

KEN K. 
Rating:
5.0

Customer did not leave a comment.

Jessie C. 
Rating:
5.0

Customer did not leave a comment.

LARRY P. 
Rating:
4.0

They had their act together and were helpful and friendly.

scott B. 
Rating:
4.0

Customer did not leave a comment.

sherri T. 
Rating:
5.0

Excellent in every way. Service was friendly, quick and professional. Just how it should be. Personnel were knowledgable and able to make decisions without going up a layer or two. I will float more business by them just because...

Jim J. 
Rating:
4.0

Customer did not leave a comment.

Douglas R. 
No reviews have been submitted for this location.

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