Friendly staff, easy drop offDanny N.
Customer Reviews for AZ Wood Farmer
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ARZUMAN D.
Customer did not leave a comment.RICHARD D.
Dealer on Arizona was more than helpful. Uhaul called me the morning of my reservation when I was on my way to pick up trailer, that there was no trailer. Told it would be there at 230pm. I was supposed to be on the road by 830 am to head to Kentucky. They called me back and said I would have to drive an hour to grab another. That was unacceptable. Original dealer found a trailer that would be on at 230 pm. He was more than helpful. Picked up his trailer. Lost a day amd had to stay another night in hotel. Uhaul fault. Made another reservation for furniture pads. Uhaul said someone would call me within hour to let me know where to pick up. Never a call. Saw an email for some type of reservation for the pads. Never got them. Turned in trailer today in murray Ky. There was a charge for 1 pad. Was very strange since I had a cancelled reservation for them. Why would I rent only 1 pad. There was a dollar charge on my bill. The guy on murray couldn't get it off the bill but tried. I ended up just paying it. I tried to call, but like Eve other time was on hold for ever. Really bad customer service on the 800 number side. Will not recommend Uhaul or use ever again. Would like my dollar back for pad I never received. If I could give negative stars for Uhaul I would. 5 stars for both Uhaul yard operators.John H.
Customer did not leave a comment.Thomas P.
Customer did not leave a comment.Doug F.
Excellent communication, friendly serviceJonathan M.
Customer did not leave a comment.mariah C.
Make sure when you tell someone that it will be an extra 40.00 a day to keep the truck you charge them correctly. I should have been charged $80. Not $126.. I'm really upset that I was ripped off by uhaul this trip.THERESA P.
A+ service. Friendly and helpful. I would recommend and I would use them again if we needed to move stuff.beverly C.
Nothing to improve. Friendly staff excellent service.Alan R.
We were treated very well, all our questions were answered promptly, and we were trained on the use of the rental equipment. Thank you. And we would highly recommend U-Haul to others.David D.
Customer did not leave a comment.Lance C.
Customer did not leave a comment.Michele K.
Very quick and efficient place to rent. Very helpful. I would differently rent again from this locationScott W.
Good service and all, but not the greatest of location to find or pickup a truck in. Kind of in the middle of a firewood sales location? Anyway, everything went well - so that's more important than anything else!Michael M.
Customer did not leave a comment.Gary P.
Very easy and convenient. Thank youMelissa K.
The staff was great and pleasure. I would definitely rent from them again.Scott W.
Customer did not leave a comment.Branson L.
Customer did not leave a comment.Ray W.
Doug was excellent and very polite and helpful. He went over the coverage and contract details and went through the connection of the trailer and tips on driving with the trailer...Great Service and SupportJohn L.
Customer did not leave a comment.David C.
This was a great location/host. I had a walk through of the vehicle and inspection. I would definitely rent from AZ Wood Farmers 10/10.Elijah A.
Customer did not leave a comment.Linda S.
Customer service was excellent.Robert P.
The truck smelled like cigarettes! A lot! It was very unpleasant to travel for 5 days with that smellOlivier C.
Great service!Dennis R.
Customer did not leave a comment.LARRY D.