Robert G.
Perfect customer service !! Thanks so much!
Customer Reviews for AAA Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of AAA Mini Storage
Judy W.
Nothing! I have always treated with excellent service in all my needs. Thanks you for everything
Judy W.
Nothing your are great
Marcia A K.
Great service
JEFF D.
The lady working the counter was awesome thank you very much for making it easy for me
Lynda L.
staff was friendly yet professional and helpful.
FnU P.
Every thing good
Marc B.
after hours signage for drop offs would be helpful, mobile app did not function
Mike G.
Great customer service.
Ty C.
Beverly was very friendly and helpful. I would highly recommend this Uhaul dealer. Thank you very much..A++++
Roy S.
Nothing!! I have used their services multiple times. ALWAYS friendly fast service. Would highly recommend.
Robert W.
The lady in Palestine was great helpful and just a nice person and a pleasure to deal with.
Michael B.
Keep up the great work!!
Terry H.
Thank you!
Robert P.
Well pleased with everything.
QUIANA ELISE R.
I was also completely satisfied
John W.
Making sure the cable for the running lights work. The one I was given did not function and I brought that to their attention. However, I was not given any replacement to have a legally functioning trailer. Little unsafe to drive in the dark, but fine overall.
Deborah D.
I've used this location several times over the years and am pleased with the friendly and helpful staff. I plan to continue to use them when I have a need.
Lindsey J.
I was charged 118 dollars for the smallest truck to use for two hrs but three days prior got the biggest one for 64 i am very upset
Donald F.
nice people to work with.
Joey Z.
Nothing. Everybody was friendly, professional, and efficient. I wish all locations were like this,
roger G.
Had trouble with online turn in and catching someone there this time
Sabrina E.
These two ladies are great! I was in/out within 15minutes since I did the early check-in online. They truly understand the meaning of "customer service" which is so hard to find these days. One of them even went back to look for my lid that came off my yeti cup I got for mother's day ??she didn't find it but just the jester of her looking for it really made me smile. I'll definitely use/refer them in the future!
Jasmine W.
The lady who helped me was amazing and she was great to work with.
Julie C.
The lady was amazing my truck was messed up when we tried to pick it up and sheTook care of everything and made our experience amazing. 5stars!
Tony W.
Easy process. Had exactly what I needed and service was great.
Mitchell M.
Friendly staff nice employee inviting and helpful.
Johnny W.
Wish they honored military discounts.
rhonda P.
Most awesome place in Palestine . the former manager was the best . and the new people are just as good . thank you . Beverly and Marlys.
Kary P.
It was so easy
Salahuddin M.
No one present
Daniel G.
Perfect transaction, very welcoming and friendly. Perfect move from start to finish. I highly recommend great customer service!
Delia G.
Yes the experience was good, but I bought the variety box at AAA and was charged $46 for the box and the Picture on the box showing the price was cut out of the box. I can tell that the variety box had been previously opened and glued shut and was unable to properly use the “extra bonus box†they came in because I had to use a box cutter to open it. I have the actual box in storage and will cannot take a picture at this time. Also, I was shorted on the green bubble wrap. Because I had bought a box like it before in Pasadena, I could tell it was missing half the bubble wrap, the box had been glued, and was overcharged by $10. Besides that, the office woman that helped me was polite to my 6 year and very accommodating to me and the truck was nice and easy to drive.
Dennis V.
The lady that waited on us was what I would call was the definition of the words ‘customer service' She was awesome through the whole process from the time we started to the time we returned our truck. Thank you so much
Wesley V.
You could have paid for my breakfast. Only kidding. both of the ladies were excellent. Wesley
Larry J.
Quit over charging customers for the use of the equipment. I got charge 30 dollars over that suppose to be refunded back to me 5 business days. Thought the VIP was.for being a valued customer. I need my money back in my account.
Rick F.
Very professional while being extremely friendly
LAURA R.
Very pleasant experience. Thanks!!
Martha D.
Had a wonderful experience the people here are very inviting and helpful
Steven K.
The staff were courteous, friendly and helpful. I can't say enough about how great they were.
Christina B.
My money was not returned
Charles S.
Ladies in the office were very kind and helpful. Pick-up area was open and we'll organized.
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