Counter help was very accommodating and helpful. Truck was in good shape and well maintained.
Greg R.
Customer Reviews for A&J Self Storage Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A local rental less than 80 miles in town. cost me $230. that is bs. and the guy who runs this place....pulled teeth to get in touch and rent this truck
richard A.Well run operation, Ryan was on top of it! Equipment all worked flawlessly too. I recommend A&J and Uhaul very highly!!
Timothy J Z.Rented a trailer to haul a brand new Harley motorcycle. The d ring separated allowing the straps to loosen and the motorcycle to roll around in the trailer causing damage to the Harley. Personally I will never use a uhaul trailer for this purpose ever again.
Mark P.The truck was ready when we got there. Easy pick up and drop off.
Tamara B.No one was there when I dropped off the truck
SCOTT W.Excellent service, recommend this location for any of your uhaul needs. Very professional, polite, and knowledgeable agent.
victor T.He argued that our truck was picked up already, when I asked him by who and he gave my name. I said that's me and he continued to argue that someone else picked it up.
Brooke N.Fast and efficient
RANDY T.There was dog hair all over inside the cab and mostly inside the center fold down. There were dog nose prints all over inside of the windows. I had to wash the inside and outside of all windows. The outside of the truck had not been washed. I had no time to address this and had to take it as is because I was on a tight time constraints. Terry
Terry B.Not happy with all fees for rental. 54.99 initial and paid 73. Thats not right and might not rent equipment again. Hidden fees arent right. Location was excellant.
peter M.Have light attachments available to purchase.
Jane K.Ryan did a great job from the booking to rental pickup. Great communication and customer service. Thank you
thane K.I would like a phone call from headquarters
frankie M.Thanks
Max W.He went up and beyond to help me. Great customer service
james S.Awesome service
JOHN T.Ryan Reetz displays grest customer service
David R.No comments at this time
eddy O.Not a thing. This was the best, most honest experience I have had with a retailer. This guy was a true gentleman.
David R.Professional, friendly and efficient.
Mark J.Vehicle was in good order and I was on my way in about 5 minutes.
steven W.The truck's Air Conditioning was broken. I had to make a cross country trip in 95+ degree weather. It was almost not possible.
Jonathan A.I go out of my way to use A & J because of their great service
David R.Ryan was very accommodating - opening up on a Sunday afternoon to help us in our emergency need. Very friendly and even checked in on us later in the day to make sure we got off ok. He was fantastic.
Bradford H.I had no marker lights I found out after dark ,I did have brake lights an turn signals
josh G.The pot holes in the drive and parking area need repaired. It's very hard on equipment and vehicles
Leo O.The person who waited on us did an excellent job getting me what I needed, the equipment was in excellent shape and great working condition, Would highly recommend this place
DAVID LOUIS S.None
MAX M.This is the best UHAUL facility I have had the pleasure to rent from. I have used them several times and Ryan is always knowledgeable, accommodating, and his customer service is awesome. Everything there is top notch. Thank you again!
Richard T.Ryan is always efficient with the check-in process and is very particular about making certain that your rental is hitched correctly and safely.
JAMES S.Very helpful and accommodated me and great customer service
ANTHONY T.He was great.
CharleWilliam F.The equipment I rented worked flawlessly. Nothing to improve
DERRICK K.Response was good from them
Barry S.Lube the doors often
STEPHEN S.Ryan was very professional & helpful! Thanks much!
BURTON M.Very helpful
DIANA Y.The gentlemen was very nice and explained everything and also about the cost and it was nice for him to take his time to explain everything to a customer. Thank you
LINDA P.I rented at one location and had to pick it up at another which was not a problem which both were very nice and helpful. But originally tried to do it all online and that was a mess! Had to actually go to one of the locations to get it done. Online not good!
STEVEN D.Great service.
jeff H.I recommend to all customers talk with Ryan at A& J . Ryan goes out ensuring a great u-haul experience.
martin M.Great customer service, clean facility. Will use again!
Privacy R. | First ImpressionsOverall pleasant experience.
Privacy R. | First ImpressionsUnits look well maintaned. Was nice to be able to unload the u-haul truck and leave it at the same location.
Privacy R. | First Impressions