Customer Reviews for Adam Mercer
(U-Haul Neighborhood Dealer)

24 reviews

401 E Northtown Rd   Kirksville, MO 63501

(660) 956-4645

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(660) 956-4645

401 E Northtown Rd
Kirksville, MO 63501

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brent V. 
Rating:
5.0

Customer did not leave a comment.

andy D. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
1.0

I was quoted $54 online, which included an appliance dolly. I was charged $75 by one dealer and had to pay the uhaul down the street $10 for a dolly. Truck was dangerous and dirty. Oh, and had to give a third reference in case I stole the truck… this 7 weeks after I spent well over $700 renting a 24' truck from you and drove it up from Arkansas. Called uhaul and was on hold half an hour without anyone answering. Tried to chat online and no one ever responded, again after waiting a half-hour. I'm sure you'll just dump this review as well. I'll rent from Penske in the future.

Martin B. 
Rating:
3.0

This location was nice looking, clean, and the gentleman there was nice and helpful. But our prepaid card was declined for some reason and then we had to use cash which i will never do again cus now the $100 refundable security deposit, which I was told I would get back at my drop off location, I now have to wait to get my money back in a check that isn't even going to my address but my mother in law's since that was my boyfriend's billing address for the card on file. Plus since it wasn't to there standards of "clean" in the back from the rain the day of moving, we got charged $25 from our deposit. Then when I had questions on how exactly I would get my money back, the drop off location had no idea, one uhaul place I was going to had no idea and then I called the 1-800-GOUHAUL number and they didn't know so then was transferred to another person who didn't really know for sure. Over all not happy, not getting all my money back, having to wait 7 days to get it the mail that isn't even coming to me and now have no idea how I'm going to get the check from my MIL since she is now an hour and a half away. I'm not ever going to rent from uhaul again.

Dalton S. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

Customer did not leave a comment.

Teresa C. 
Rating:
5.0

Customer did not leave a comment.

Julie B. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Easy for pulling

LAMBERT N. 
Rating:
3.0

The passenger seat wasn't clean

Daniel A. 
Rating:
5.0

Customer did not leave a comment.

adam M. 
Rating:
5.0

Customer did not leave a comment.

ERNEST G. 
Rating:
5.0

Very fast drop off. Very personable attendant. Great job!

Cole C. 
Rating:
5.0

Customer did not leave a comment.

BRODY C. 
Rating:
5.0

Customer did not leave a comment.

Roberta B. 
Rating:
5.0

Customer did not leave a comment.

KEEGAN W. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW B. 
Rating:
5.0

Customer did not leave a comment.

ERNEST G. 
Rating:
5.0

Customer did not leave a comment.

ERNEST G. 
Rating:
5.0

Customer did not leave a comment.

DONALD G. 
Rating:
5.0

Customer did not leave a comment.

Hayley R. 
Rating:
5.0

Easy drop off. Would suggest to Uhaul to send the drop off location sooner as it would have been dropped off at another site had I returned it in the early morning as first planned. Lucky I was delayed.

RUTHANN C. 
Rating:
5.0

Customer did not leave a comment.

TERESA K. 
No reviews have been submitted for this location.

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