We were here for years and had nothing but great experience!
Chelsey F | Overall Experience
Customer Reviews for Adeles Storage Units
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The unit (279) was not swept out when I rented it and there was a large, oily stain on the floor that either came from or extended to Unit 278. I thoroughly swept the unit before occupying it and, again upon clearing out. Like everything in this day and age, the rental fee was extreme.
Darryl M | Overall ExperienceStaff made it easy to deal with any issues- would use this facility again.
gary w | Overall ExperienceAbsolutely wonderful people to work with.
Kathleen G | Overall ExperienceMy name is Joey , I have never been more satisfied with how well I have been taken care of. The staff here with both Patty and Dakota take great pride in making their customers feel comfortable and safe at all times. I recommend this place to everyone who is moving or just needs a place to store your stuff. Thanks for all your hard work and I will keep coming back to you and will tell all my friends about you folks.
Kristen-Joseph s | Overall ExperienceI have rented storage spaces and U hauls from Adeles for several years. They are friendly and work to provide you the best solution for your needs. Definitely earn high marks from me.
NORI P | Overall ExperienceStaff made the move out process a breeze. It was quick and painless.
Nick H | Overall ExperiencePatty has been so helpful the past three years. Couldn't say enough about how I appreciated her professionalism....
Michael W | Overall ExperienceThe manager Patti is just the best! Fantastic customer service.
nicholas h | Overall ExperienceVery pleased with the location and the service.
Glen J | Overall ExperienceThank you, Very affordable, just movn in another direction!!
Dennis E | Overall ExperienceI would not have moved out of the storage facility. But evidently the owner is getting greedy. Raising prices out of reach.
Bruce H | Overall ExperienceA very good experience
CELIAN/VIOLET C | Overall ExperienceIt was a very good experience. Very helpful would recommend.
Jean L | Overall ExperienceAwesome
BILL H | Overall ExperienceNeed online access for payments, communication and any comments
Desiree W | Overall ExperienceAdele’s staff members are friendly and very helpful. It was nice to have the outside lights when I had to access my storage unit at night.
Lorrie G | Overall ExperiencePatti the office manager was awesome very helpful and accommodating. Was a great resource for any needs I had.
Wayde R | Overall ExperienceWould of stayed longer but to expensive
Lance B | Overall ExperienceThank you Lacey Port for the use of your units . What a great benefit of using you as our realtor. The units were safe, convenient, the office staff was always helpful and polite. Easy in and out. Thank you again
Bruce H | Overall ExperienceOffice Staff are EXCELLENT! Highly recommend!
Debi/Jade N | Overall ExperienceThanks for all your help Patty !
Victoria G | Overall ExperienceThe very best storage facility in town. 1st place I would go for storage services.
Herb A | Overall ExperienceGreat service and friendly owners! And the comfort of the camera system was great to have on stand by. Great company to work with and no hassles.
Tasha D | Overall ExperienceI will recommend my friends and family to Adele's! Very good people and service! Staff was always helpful when needed.. Thank you Adele's..
Theresa J | Overall ExperienceWe were only supposed to rent our unit for 4-6 months max... 2 years later we just moved out (thanks to COVID delays on our shop). The office ladies were always so nice and helpful when I called! They even caught our unit being left unlocked one day after my husband had been in it. They called right away to let me know he had forgotten to slide the bar over before putting the locks on. I would recommend them 100% if you can get on their waiting list! Reasonable price for the size we had and they offer a discount if you pay 3 months at a time. The move out process was simple! I wasn't able to drop the lock off before they closed but they have a mailbox at the office that it could be placed in which saved me from having to make an additional trip up there. Definitely 10/10.
Amber D | Overall ExperienceI really loved the staff. They were all very sweet and helpful. Might sound weird, but I'll actually miss our conversations and interactions. It's a family atmosphere there. Thank you!
Janice C | Overall ExperienceThe staff was very professional and pleasant.
Rita I | Overall ExperienceOnly issue I had was we had some mice in the winter but I handled with traps. Other than that no issues. The office was always great to deal with.
Terry S | Overall ExperienceOverall experience was an ease and staff was extremely helpful.
jeb s | Overall ExperiencePatty is amazing, she made every aspect of renting a storage unit and moving truck seamless.
Marci S | Overall ExperienceOh my gosh!! Whata wonderful experience in a very trying time of a massive family move. Patty was amazing as was the owner and his son. I highly recommend this place. They were helpful, accommodating, honest and fair. We are so very grateful to them.
Hollye G | Overall ExperienceThe staff made suggestions on how to have a more secure storage and how to keep it safe from rodents. These tips were very helpful.
Merlin A | Overall ExperienceJust don't use the website to pay your bill and you will be fine. The website doesn't always send your payment through and then you get slammed with a 20.00 dollar late fee.
Bonnie O | Overall Experiencewould rent there again. very helpful and easy to deal with
Mike C | Overall ExperienceI reported a small leak in the roof.
Richard O | Overall ExperienceGreat storage unit and very accessible with excellent location for my needs. Absolutely would use again if the need arises.
Wayne R | Overall ExperienceHighly recommended..
Roy & | Overall ExperienceAt this location, I reserved a storage unit for about 6 months, I rented a truck for a day, and I closed out my storage unit. It was all a piece of cake! Super friendly people, easy online payment system, ridiculously simply close-out. They need one of those buttons ~ That was easy!
Christina H | Overall ExperienceI was treated well by staff.
Rod N | Overall ExperienceI called one day to see when my bill was due I knew I was either 2 months or one month ahead with moving I unfortunately lost track...the gal was extremely nice told me I was a month ahead and was ready to go!about 5min later I get a call from her saying their was a mistake I ask her to explain it and a man takes over the phone (jeff) starts questioning me why I think I was a month ahead and and if I was why would I be.he counties to tell me how im late and owe several late few in a extremely unprofessional tone..I told him I would just pay it but he was wrong....he calls me back to inform me that I was indeed a month ahead and asked me not to pay early again because it confuses him he never apologized or anything!!!
Monica H | Overall ExperienceVery clean, secured, well lighted and has camera Surveillance. Easy to deal with ⭐️⭐️⭐️⭐️⭐️ Thanks Dan J
(Dan) S | Overall ExperienceThis storage unit was cancelled over a week ago.
JOAN V | ReservationI canceled this reservation three times. No I’m not happy. You guys seem to have no idea what is going on. I even talked to your regional office in Tacoma. Again, this reservation was supposed to be
Greg A | ReservationJeff is a great guy and will go above and beyond to make sure your experience with his units is exceptional.
JACOB I | ReservationEasy ro reserve a unit
Katharyn M | Reservation😎
Brenda E | Overall ExperienceWe enjoyed several years of safe, dry, convenient storage for all our 'precious' goods. Thanks very much.
DARRYL M | Overall ExperienceMoved my items from the storage units across the street due to poor performance of THAT storage place
Allen E | Overall ExperienceLiving in Alaska we chose to store our vacation car here for the last 4 years! Very kind, helpful people & good customer service! Thank you
SYBIL K | Overall ExperienceVery nice office staff!
deanna s | Overall ExperienceGreat place. Treated very fairly.
BRUCE S | Overall ExperienceBy far the best storage units in town. Will never put our storage in any other units! Thanks!
Nick R | Overall ExperienceThe facility is very clean and secure. The people go out of there way and over and above to make sure everything is perfect.
Lauren D | Overall ExperienceThank you for your services.
JIM P | Overall ExperienceUnit was clean and easily accessible. Office personnel was friendly and had paperwork ready when I arrived fast set up to get moved in. Cheapest unit I could find for the size in the area.
CATHY A | First ImpressionsNice and Clean easy to get to.
Privacy R | First ImpressionsGreat price and just what I needed! PERFECT!
Privacy R | First ImpressionsThis is a great location, but I was not given one-month free storage as advertised by U-Haul!
Privacy R | First Impressionsthey were very professional and were very helpful, I am glad I chose this storage facility ! thanks guy`s
Privacy R | First ImpressionsHuge discounts for long term users. Professional, functional and clean. Free locks if returned when checking out.
Privacy R | First ImpressionsFriendly and helpful. We were able to get in a unit right away although we arrived right before closing. We watched as she swept out a newly vacated unit. Very pleased.
Privacy R | First Impressions