Customer Reviews for Alexanders Automotive
(U-Haul Neighborhood Dealer)

1,397 reviews

1601 Lewisville Clemmons Rd   Clemmons, NC 27012
(S Of Hwy 421)

(336) 766-2132

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(336) 766-2132

1601 Lewisville Clemmons Rd
Clemmons, NC 27012
(S Of Hwy 421)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Frank C. 
Rating:
3.0

Customer did not leave a comment.

Philip H. 
Rating:
5.0

Customer did not leave a comment.

JOANNE S. 
Rating:
5.0

Check in and out via the app was super easy.

Andrea A. 
Rating:
5.0

Customer did not leave a comment.

Stephen L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

Martin V. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL S. 
Rating:
3.0

Customer did not leave a comment.

Maia H. 
Rating:
5.0

Speedy service. Dropped and left.

Donald S. 
Rating:
3.0

Customer did not leave a comment.

DANIEL V. 
Rating:
4.0

Great guy

Jon B. 
Rating:
5.0

Customer did not leave a comment.

YATIN P. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

The owner operators were very helpful, friendly and fast. I will definitely rent from them again. Great job and great service.

MICHAEL M. 
Rating:
4.0

Customer did not leave a comment.

LISA C. 
Rating:
5.0

Customer did not leave a comment.

Andy B. 
Rating:
5.0

Thanks!!

ALAN F. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

I really like this location, they are nice and friendly. As always, the equipment is well maintained and performed flawlessly.

JAMES R. 
Rating:
5.0

The person we worked with was great and very helpful. I would recommend this place for van or truck rental.

Karen Kunze or R. 
Rating:
4.0

Customer did not leave a comment.

DEREK P. 
Rating:
3.0

Customer did not leave a comment.

Hannah D. 
Rating:
5.0

Customer did not leave a comment.

jeffrey C. 
Rating:
5.0

Customer did not leave a comment.

DANIEL WAYNE T. 
Rating:
3.0

My truck had the check engine light on and the heater blower and air conditioning did not work .

Laurie W. 
Rating:
4.0

Customer did not leave a comment.

KEISHA M. 
Rating:
4.0

Customer did not leave a comment.

Aaron L. 
Rating:
3.0

Customer did not leave a comment.

MANDY B. 
Rating:
5.0

It is good to go that it

JOHN A. 
Rating:
5.0

Customer did not leave a comment.

Timothy C. 
Rating:
3.0

Truck doors would not shut properly.. passages seat belt not working. Windows dirty and windshield whipers bad. The truck was so loud going down the road from the wind noise.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

Paul-Ernest C. 
Rating:
1.0

Charged me for gas that was not missing from the truck fortunately I had pictures to prove my case and get my money returned

DAVID S. 
Rating:
3.0

Customer did not leave a comment.

CHARLES V. 
Rating:
5.0

Customer did not leave a comment.

victor A. 
Rating:
4.0

Customer did not leave a comment.

CETIN U. 
Rating:
5.0

Nothing.

KEVIN M. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

george B. 
Rating:
1.0

Place was pretty dark. Barely found a place to park 20' truck. Outside was kinda trashy. Walked all around front of 2 buildings and the parking lots trying to find drop off box. Business was closed, but called their number and got a outgoing only message. Called Uhaul Cust Service and got put on hold (w/ a 34 min wait time). Started Mobile Return process while waiting. Just needed to know where the drop box was. Got done and walked around until we finally found it. Put us an hour past the time we should've been back on the road for an hour drive. This place needs cleaned up and box needs put in the front of the business under the Uhaul Rental sign, in plain view. As a former Uhaul Neighborhood Dealer myself, I can personally and professionally say this Neighborhood Dealer needs their AFM to do an inspection!

WES H. 
Rating:
4.0

It was a great and easy experience. The only downside is the parking lot at Alexander's is very small and there isn't a lot of parking available. It can be especially difficult if you're not used to driving a big truck.

Allison A. 
Rating:
5.0

Nothing. Excellent service. Plan to rent with them again soon

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

Ismael R. 
Rating:
5.0

Customer did not leave a comment.

HANEEFA M. 
Rating:
1.0

My contract was for 2 days. I returned the truck with an hour and a half to spare and they charged me for an extra day. I'm disputing the charges with my bank.

JEANINE G. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY J. 
Rating:
3.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Wonderful customer service

DAWN T. 
Rating:
4.0

Truck shut down in the middle of the interstate. I pullled over and re started truck. Luckily it started and we did not get creamed by a truck. Should get some money off?

James G. 
Rating:
4.0

Customer did not leave a comment.

lester W. 
Rating:
5.0

Customer did not leave a comment.

gwendolyn T. 
Rating:
3.0

Truck had not been swept, there was a large amount of a dried sticky substance all over interior wall of truck (possibly chocolate milk or coffee).

JOSEPH M. 
Rating:
5.0

Customer did not leave a comment.

JAMES A. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH G. 
Rating:
5.0

The trailer was very dirty, the lights did not work properly and the trailer was falling apart.

Paul S. 
Rating:
4.0

Parking was a bit challenging because there was way too many cars / trucks in the lot.

Deborah C. 
Rating:
5.0

Customer did not leave a comment.

Cindy P. 
Rating:
5.0

Very nice new equipment! Customer service was excellent! Thank you

ELIZABETH T. 
Rating:
5.0

Customer did not leave a comment.

KENNETH M. 
Rating:
4.0

Customer did not leave a comment.

Cathy K. 
Rating:
5.0

The only thing that was wrong was driver low beam headlight burnt out.

Joshua S. 
Rating:
5.0

Customer did not leave a comment.

GREGORY G. 
Rating:
4.0

Customer did not leave a comment.

JERRY J. 
Rating:
5.0

Customer did not leave a comment.

RANDY M. 
Rating:
3.0

The online check-in was horrible. Had to restart several times and redo especially when they called to verify another person. Call came from unidentified 800 number and did not go thru. Also timed out if too slow. It was a terrible hassle doing online check in and out was terrible too with all the pictures and having to redo.

Ruth H. 
Rating:
5.0

Customer did not leave a comment.

Miles G. 
Rating:
4.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

Great service provided from this location!

PHILIP L. 
Rating:
5.0

Customer did not leave a comment.

KAY Y. 
Rating:
5.0

Customer did not leave a comment.

QUEEN N. 
Rating:
5.0

Very good service and pleasant experience. Thank ya so much to Alexander's Automotive and U haul.

Teresa N. 
Rating:
5.0

Customer did not leave a comment.

Gabriela L. 
Rating:
5.0

Location facility/worker was friendly. Easy in and out. Looks like we were given a newer van which was a great experience. Clean and easy on the pedal.

Timothy R. 
Rating:
5.0

Customer did not leave a comment.

JoEllen W. 
Rating:
5.0

say hey to Bill

GIULI S. 
Rating:
5.0

Customer did not leave a comment.

PAUL F. 
Rating:
3.0

Customer did not leave a comment.

WALTER S. 
Rating:
5.0

Customer did not leave a comment.

QUEEN N. 
Rating:
5.0

Customer did not leave a comment.

thomas M. 
Rating:
5.0

Great customer service!

Connie W. 
Rating:
5.0

Customer did not leave a comment.

Timothy D. 
Rating:
4.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Very nice and helpful people at both locations so no improvements for the next customer. My wife returned the trailer to this location because I had to work and the guy there had no problem backing the trailer up and unhooking it for her.

STEPHEN K. 
Rating:
1.0

Terrible customer service and confusing check in process. Was never told about first come first serve equipment rental.

Joel A. 
Rating:
5.0

Customer did not leave a comment.

jason C. 
Rating:
4.0

The location did not have a furniture dolly which I requested.

john V. 
Rating:
5.0

I have had many bad experiences with rental trucks. This location was by far the best I have ever dealt with. Everything as requested, on time, and handled professionally.

F D B. 
Rating:
5.0

Customer did not leave a comment.

Nicholas T. 
Rating:
5.0

Customer did not leave a comment.

LLOYD P. 
Rating:
5.0

The sales guy was very good customer service

Matthew B. 
Rating:
5.0

Customer did not leave a comment.

PAUL A. 
Rating:
5.0

Customer did not leave a comment.

Joshua M. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Quick and Easy!

Christopher L. 
Rating:
5.0

Customer did not leave a comment.

Frank J. 
Rating:
5.0

Customer did not leave a comment.

Charles T. 
Rating:
5.0

Always a pleasure renting from this location courteous staff and always helpful. The vehicles are always clean, filled up, and in good running condition.

AARON S. 
Rating:
5.0

Returning the truck on the app took 30 to 45 minutes while I sat in the parking lot. It kept Kicking me back to entering my odometer reading after it asked to share location. Location sharing was turned on. It was very frustrating especially after a day of moving.

Robert B. 
No reviews have been submitted for this location.

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