Customer Reviews for All Around Hall
(U-Haul Neighborhood Dealer)

38 reviews

1122 W Holmes Rd Ste 2   Lansing, MI 48910

(517) 394-4616

Location Hours

  • Mon: Closed
  • Tue-Sat: 11 am - 6 pm
  • Sun: Closed
Special Operating Hours
  • 9/30/2021 - 10/2/2021: Closed

Services at this Location:

Contact Us

(517) 394-4616

1122 W Holmes Rd Ste 2
Lansing, MI 48910

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Sat: 11 am - 6 pm
  • Sun: Closed
Special Operating Hours
  • 9/30/2021 - 10/2/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

Customer did not leave a comment.

John K. 
Rating:
5.0

Customer did not leave a comment.

Yuriy S. 
Rating:
1.0

This is the WORSE experience I've EVER had w/uhaul my 1st time using this location W.HOLMES Rd. **DO NOT USE THIS LOCATION** My Debit Card was charged DOUBLE for a rental. **WARNING** Don't shop in the HOOD !!! There's NEVER a good turnout & I KNEW BETTER than to use this location.!!! I will dispute it with my bank!

carmen B. 
Rating:
5.0

Simplify check-in using app. We had a difficult time downloading. However, our agent came in and saved the day. Thank you Jackie

ZACKARY MARCEL C. 
Rating:
3.0

Customer did not leave a comment.

SCOTTCHARLES R. 
Rating:
3.0

Nothing

RONDA CHRISTINE M. 
Rating:
3.0

Customer did not leave a comment.

Caitlin H. 
Rating:
5.0

Customer did not leave a comment.

VALERIA G. 
Rating:
5.0

Nothing.

Daniel B. 
Rating:
2.0

We were extremely disappointed to see we were charged for a 2nd day when the unit we rented wasn't even off the lot for 24 hours. The "clock" did say 24 hours and 16 minutes but that didn't reflect the hook-up and un-hook time spent on the lot! Even if that was the case, and 100% it didn't it wasn't, to charge for an entire 2nd day for 16 minutes??? Where is the logic in that? No understanding of what the "right thing to do" was!

STEVEN CHARLES R. 
Rating:
3.0

Customer did not leave a comment.

CHRISTIAN ROBERT P. 
Rating:
5.0

Jackie was very friendly and knowledgeable, may she be a leading example to future uhaul employees.

john J. 
Rating:
5.0

Jackie was very helpful. I will continue to use her location for th thed rentals we need. v Vic

VICTOR EUGENE H. 
Rating:
4.0

Customer did not leave a comment.

DEBRALYNN M. 
Rating:
4.0

Customer did not leave a comment.

Laura H. 
Rating:
5.0

Good customer service.

MIKE SAMUEL S. 
Rating:
1.0

Lady at counter was nice when picking up equipment. Helped load trailer but got 7 calls on my return day asking when is the trailer gonna be back . Also my credit card was charged 3 times for this transport. Very unhappy! Also nobody answers phone when calling during business hours

JAMES ARTHUR N. 
Rating:
5.0

The customer service representative was very friendly and knowledgeable about Uhaul and had a great attitude

SHEILA DENISE H. 
Rating:
3.0

Customer did not leave a comment.

Racheli A. 
Rating:
5.0

The customer service agent Ann was very helpful.

STEVEN WILLIAM S. 
Rating:
3.0

Customer did not leave a comment.

CHRISTIAN ZIMMER L. 
Rating:
5.0

Staff couldn't have been more helpful. She was great!

NED ERIK S. 
Rating:
3.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

TOBIAS EMANUAL T. 
Rating:
5.0

Customer did not leave a comment.

THERESA DIANE S. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA YANCY G. 
Rating:
5.0

Needed a last minute rental. Great experience. Will rent from this location when I need a UHaul in the future.

TAYLOR RENAE H. 
Rating:
3.0

The customer service was great. The employees were excellent! The location did not score well. You have to drive away from the site around an almost abandoned shopping center with a HORRIBLE driveway to pick up and drop off your rentals. For that reason alone I wouldn't recommend this site. Move all the equipment up by the office for pick up and drop off and that would have been better.

Stephanie D. 
Rating:
5.0

Customer did not leave a comment.

Janet F. 
Rating:
2.0

The location was fine. It was U-Haul that was the issue. The location communicated with me. The company U-Haul made errors and pick up was a nightmare

RANDY W. 
Rating:
5.0

Called to rent a truck spoke with Jackie B. Jackie was so helpful and knowledgeable. She patiently answered our many questions. Jackie went above and beyond to help us. Jackie was there when we picked up the truck with a smiling face again she was helpful and patiently answered questions. The equipment was extremely clean and the move went great. I would recommend this location. Thank You Jackie!!

Michaelcastrillo P. 
Rating:
4.0

Customer did not leave a comment.

Kimberly H. 
Rating:
5.0

Person on duty was excellent all the way around. The location is not real easily located, especially if the person looking for it is not from the Lansing Area , better and more visible signage.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

OMAR A. 
Rating:
5.0

Customer did not leave a comment.

MARK JUSTIN D. 
Rating:
5.0

So friendly, helpful, clean store, great expeience AAAAA+++++

Ardee A. 
Rating:
3.0

Customer did not leave a comment.

Kaylin W. 
Rating:
2.0

Crew did not know basic operation of the trailer-had difficulty hooking it up to my truck and then did it incorrectly (leaving the emergency chain for the brake connected to the trailer and not to the vehicle). When I dropped the trailer off they commented about that.

JEFFERY PAUL R. 
No reviews have been submitted for this location.

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