Customer Reviews for All City Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All City Self Storage

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John W. on

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Deborah H. on

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Jeniile G. on

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Jack S. on

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melissa C. on

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Mattie B. on

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Associate was very friendly and helpful. If I ever need to rent a truck I will definitely use them again Would highly recommend tie location.

Matthew I. on

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Billie M. on

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Gary H. on

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Good hometown U-haul rep.

Lisa C. on

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Phyllis W. on

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Well-maintained facility, VERY secure, love the climate-controlled section

Lisa M. on

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Nancy is amazing! She and I had many conversations via phone. She was always courteous and helpful. She was accommodating when we arrived and help in every way she could. The facility's were spotless. She is an asset to the company!

Heath W. on

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Thomas J. on

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Lisa M. on

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Haven't moved in yet, not til next week but everything has been good so far.

Marcie A. on

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No I did not get to move in. I was told that you were open till 5:30pm and I got there at 5 on the dot. And Nancy said that they were closed and she couldn't help me. Paperwork took to long.

DON F. on

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David S. on

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The place I dropped off at didn't have parking inside the gate. It stated to be sure the truck wasn't blocking any entrances. There was already one extra large truck parked there and in the only spot I could park I had to back into the tree branches to keep from blocking the entrance. I'm not talking about a little bit. I mean a lot. I'm sure it made scratches on the back of the truck, but to be quite honest I really didn't care given the experience I had already had in picking up the truck.

Phil L. on

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Billie N. on

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John F. on

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Nothing to report that needs improvement. Professional people to deal with and friendly atmosphere.

jared M. on

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My experience was awful after picking up the truck. Natasha was great but customer service was awful!!!! No storage unit was available, customer service when found storage didn't know the dealer didn't offer 1st months free. Location drop off wasn't notified. Then when changing my drop off Cs made additional mistakes. All and all I incurred $150 in additional expenses because Uhaul couldn't provide storage. Will probably use different carrier once I move in few weeks.

diana k. on

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The customer service here is superior. I had to cancel due to a change in my move and the woman I spoke to was professional and helpful in dealing with my reservation.

Alex P. on

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john b. on

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Nice management, moved my unit to better suit my truck I was Unloading.

Kenny M. on

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Melody M. on

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Ms Nancy is very friendly and we'll informed about her units and the trucks and extra help .

HAROLD J. on

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Great Service

Harold L J. on

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TERESA B. on

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Thank you for your kindness

Donna A. on

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Well maintained clean will use again

Daniel D. on

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I told when I'm a delivery at this location 150 like I was quoted on the phone from U-Haul y'all lied to me y'all bunch of idiots I would never

Jacqueline B. on

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We weren’t able to move in yesterday, but we are moving in today. Thanks! I appreciate the kind staff.

Benton B. on

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Have never dealt with a UHaul location that was more organized with supplies and equipment. Local operator is extremely helpful and friendly.

KATE S. on

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Friendly Staff - Very happy with their service.

Mike R. on

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BOBBI E. on

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It was very poorly ran

Jeffery H. on

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we rented for about three hours because it had to be back by five and still got charged for a full day.

ANTHONY M. on

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The climate control building needs some gravel nest to it by the garage door it is a mess. Would have gave above average but had to go thru mud each time

BENTON B. on

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Very organized dealer. Helpful with getting return completed quickly. Office clean, well stocked with supplies, and organized. Would go here and recommend anytime needing a truck or trailer.

John N. on

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not open on Tuesday???? Can not do business that way especially when customer is unaware of that

KATHLEEN A. on

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STEPHENIE C. on

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The place is very clean and everything I expected.

CRISTA W. on

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Glass,nails in unit.Floor of unit is two different levels.Screws sticking out from wall that could easily be sawed off.Large hose for wiring?from wall that lessens the amount of space available.

JEFFEREY A. on

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Deceptive advertising. No free month`s rent upon payment of first month.