Customer Reviews for All City Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All City Self Storage

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DON F. on

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David S. on

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The place I dropped off at didn't have parking inside the gate. It stated to be sure the truck wasn't blocking any entrances. There was already one extra large truck parked there and in the only spot I could park I had to back into the tree branches to keep from blocking the entrance. I'm not talking about a little bit. I mean a lot. I'm sure it made scratches on the back of the truck, but to be quite honest I really didn't care given the experience I had already had in picking up the truck.

Phil L. on

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Billie N. on

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John F. on

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Nothing to report that needs improvement. Professional people to deal with and friendly atmosphere.

jared m. on

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My experience was awful after picking up the truck. Natasha was great but customer service was awful!!!! No storage unit was available, customer service when found storage didn't know the dealer didn't offer 1st months free. Location drop off wasn't notified. Then when changing my drop off Cs made additional mistakes. All and all I incurred $150 in additional expenses because Uhaul couldn't provide storage. Will probably use different carrier once I move in few weeks.

diana k. on

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The customer service here is superior. I had to cancel due to a change in my move and the woman I spoke to was professional and helpful in dealing with my reservation.

Alex P. on

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john b. on

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Nice management, moved my unit to better suit my truck I was Unloading.

Kenny M. on

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Melody M. on

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Ms Nancy is very friendly and we'll informed about her units and the trucks and extra help .

HAROLD J. on

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Great Service

Harold L J. on

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TERESA B. on

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Thank you for your kindness

Donna A. on

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Well maintained clean will use again

Daniel D. on

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I told when I'm a delivery at this location 150 like I was quoted on the phone from U-Haul y'all lied to me y'all bunch of idiots I would never

Jacqueline B. on

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We weren’t able to move in yesterday, but we are moving in today. Thanks! I appreciate the kind staff.

Benton B. on

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Have never dealt with a UHaul location that was more organized with supplies and equipment. Local operator is extremely helpful and friendly.

KATE S. on

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Friendly Staff - Very happy with their service.

Mike R. on

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BOBBI E. on

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It was very poorly ran

Jeffery H. on

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we rented for about three hours because it had to be back by five and still got charged for a full day.

ANTHONY M. on

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The climate control building needs some gravel nest to it by the garage door it is a mess. Would have gave above average but had to go thru mud each time

BENTON B. on

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Very organized dealer. Helpful with getting return completed quickly. Office clean, well stocked with supplies, and organized. Would go here and recommend anytime needing a truck or trailer.

John N. on

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not open on Tuesday???? Can not do business that way especially when customer is unaware of that

KATHLEEN A. on

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William E. on

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Benton B. on

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Very nice to deal with. Had no issue with day late return due to local weather. Convenient location.

CAMILLE J. on

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GARY D. on

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David B. on

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Wendy D. on

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chris r. on

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chris r. on

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Donald R. on

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New truck too.

Steven S. on

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Pat R. on

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JASON F. on

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Great service and will recommend! 5stars!

william b. on

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Nice people quick check in.

RICHARD P. on

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william k. on

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STEPHENIE C. on

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The place is very clean and everything I expected.

Thomas H. on

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Robert B. on

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Mike R. on

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Gary G. on

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LEE W. on

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Nancy was a pleasure to deal with and very efficient ??

patty h. on

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Nothing, this location was friendly, accommodating, and didn't try to overcharge us.

Jim H. on

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Wasn't happy with the location, had to drive 20 miles to pick up when I reserved one in my town 3 miles away.

Milton H. on

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Eli M. on

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Jeffrey K. on

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Benton B. on

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Best location of the last 4 rentals to this area that I have used. Will go here from now on.

Brent W. on

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ROBERT P. on

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Nancy, the representative at this particular U-Haul station was extremely knowledgeable, helpful, and just overall a great help in assisting me with all the matters I had to deal with in reference to my move. thank you to U-Haul and a bigger thanks to Nancy

Lee B. on

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Tabatha B. on

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More level location. Really nice guy but very steep location with limited parking.

Joseph L. on

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Lisa W. on

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ricky b. on

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Worked great for me.

sharon b. on

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Great customer service here to

Jennifer L. on

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JANE G. on

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Service was great...

Delores U. on

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CRISTA W. on

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Glass,nails in unit.Floor of unit is two different levels.Screws sticking out from wall that could easily be sawed off.Large hose for wiring?from wall that lessens the amount of space available.

Delores U. on

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Rick K. on

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Gary d. on

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There was not a key drop box at this location.

tommy t. on

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The bolts came out of the plate where the front tires tie downs. Had to find a Tractor Supply for new hardware to make repairs before I could get back on the interstate. Payed 30.00 road hazard insurance and I still had fix it myself. Did not get the 30.00 or the price of the hardware from Tractor supply.

Kim M. on

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Nothing at this time

Judy e. on

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very satisified as is

Staci H. on

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Great customer service, clean truck and clear reasonable expectations. Would have used this truck exclusively had we not had to stage the house and use a POD.

norman b. on

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Blake H. on

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Windshield wiper was broken and windshield had small crack, but was not noted in pre-inspection. I noticed this myself and had to go back into office to report-- otherwise, I probably would have been charged at drop-off. Lady was nice and we found a solution.

richard s. on

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The 26’ truck rode very rough, but did allow us to complete the work.

KIMBERLY M. on

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JEFFEREY A. on

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Deceptive advertising. No free month`s rent upon payment of first month.

Diane A. on

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No improvements for this location or owner. Very nice to deal with. Owner was very nice and a pleasure to work with.

Alan A. on

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Norman B. on

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This appeared to be a low budget operation but the service was excellent.

cheryl o. on

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Rhonda H. on

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