Customer Reviews for All City Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All City Self Storage

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TYLER H.
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Customer did not leave a comment.

MATTHEW C.
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I turned the truck in a day early and They claimed that I turned the truck in a day later than I actually did and charged me 40 extra dollars.

DEREK W.
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The rental was for 70 after taxes my card was charged $115 but the agreement said it was only charged $100 so something shady going on their and I can't reach U-Haul customer service to ask any about it I keep getting a we're sorry we are experiencing technical difficulties. Then hangs up so not very happy at all Now the truck the was nice just what I needed but the ac didn't work only downside

Melissa W.
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I was charged for insurance that I said no to

Perry P.
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John W.
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Deborah H.
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Jeniile G.
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Jack S.
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melissa C.
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Mattie B.
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Associate was very friendly and helpful. If I ever need to rent a truck I will definitely use them again Would highly recommend tie location.

Matthew I.
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Billie M.
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Gary H.
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Good hometown U-haul rep.

Lisa C.
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Lisa M.
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Nancy is amazing! She and I had many conversations via phone. She was always courteous and helpful. She was accommodating when we arrived and help in every way she could. The facility's were spotless. She is an asset to the company!

Heath W.
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Thomas J.
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DON F.
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David S.
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The place I dropped off at didn't have parking inside the gate. It stated to be sure the truck wasn't blocking any entrances. There was already one extra large truck parked there and in the only spot I could park I had to back into the tree branches to keep from blocking the entrance. I'm not talking about a little bit. I mean a lot. I'm sure it made scratches on the back of the truck, but to be quite honest I really didn't care given the experience I had already had in picking up the truck.

Phil L.
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Billie N.
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John F.
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Nothing to report that needs improvement. Professional people to deal with and friendly atmosphere.

jared M.
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My experience was awful after picking up the truck. Natasha was great but customer service was awful!!!! No storage unit was available, customer service when found storage didn't know the dealer didn't offer 1st months free. Location drop off wasn't notified. Then when changing my drop off Cs made additional mistakes. All and all I incurred $150 in additional expenses because Uhaul couldn't provide storage. Will probably use different carrier once I move in few weeks.

Alex P.
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Kenny M.
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Melody M.
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Ms Nancy is very friendly and we'll informed about her units and the trucks and extra help .

Harold L J.
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Daniel D.
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I told when I'm a delivery at this location 150 like I was quoted on the phone from U-Haul y'all lied to me y'all bunch of idiots I would never

Benton B.
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Have never dealt with a UHaul location that was more organized with supplies and equipment. Local operator is extremely helpful and friendly.

Mike R.
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Customer did not leave a comment.

Jeffery H.
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we rented for about three hours because it had to be back by five and still got charged for a full day.

BENTON B.
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Very organized dealer. Helpful with getting return completed quickly. Office clean, well stocked with supplies, and organized. Would go here and recommend anytime needing a truck or trailer.

John N.
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not open on Tuesday???? Can not do business that way especially when customer is unaware of that

KATHLEEN A.
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William E.
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Benton B.
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Very nice to deal with. Had no issue with day late return due to local weather. Convenient location.

CAMILLE J.
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GARY D.
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David B.
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Wendy D.
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chris R.
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chris R.
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Donald R.
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New truck too.

Steven S.
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Pat R.
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JASON F.
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Great service and will recommend! 5stars!

william B.
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Nice people quick check in.

RICHARD P.
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william K.
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Thomas H.
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Robert B.
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Mike R.
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Gary G.
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LEE W.
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Nancy was a pleasure to deal with and very efficient ??

patty H.
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Nothing, this location was friendly, accommodating, and didn't try to overcharge us.

Jim H.
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Wasn't happy with the location, had to drive 20 miles to pick up when I reserved one in my town 3 miles away.

Milton H.
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Eli M.
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Jeffrey K.
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Benton B.
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Best location of the last 4 rentals to this area that I have used. Will go here from now on.

Brent W.
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ROBERT P.
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Nancy, the representative at this particular U-Haul station was extremely knowledgeable, helpful, and just overall a great help in assisting me with all the matters I had to deal with in reference to my move. thank you to U-Haul and a bigger thanks to Nancy

Lee B.
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Tabatha B.
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More level location. Really nice guy but very steep location with limited parking.

Joseph L.
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Lisa W.
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ricky B.
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Worked great for me.

sharon B.
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Great customer service here to

Jennifer L.
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JANE G.
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Service was great...

Delores U.
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Delores U.
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Rick K.
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Gary D.
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There was not a key drop box at this location.

tommy T.
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The bolts came out of the plate where the front tires tie downs. Had to find a Tractor Supply for new hardware to make repairs before I could get back on the interstate. Payed 30.00 road hazard insurance and I still had fix it myself. Did not get the 30.00 or the price of the hardware from Tractor supply.

Kim M.
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Nothing at this time

Judy E.
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very satisified as is

Staci H.
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Great customer service, clean truck and clear reasonable expectations. Would have used this truck exclusively had we not had to stage the house and use a POD.

norman B.
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Customer did not leave a comment.

Blake H.
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Windshield wiper was broken and windshield had small crack, but was not noted in pre-inspection. I noticed this myself and had to go back into office to report-- otherwise, I probably would have been charged at drop-off. Lady was nice and we found a solution.

richard S.
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The 26' truck rode very rough, but did allow us to complete the work.

KIMBERLY M.
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Customer did not leave a comment.

Diane A.
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No improvements for this location or owner. Very nice to deal with. Owner was very nice and a pleasure to work with.

Alan A.
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Customer did not leave a comment.

Norman B.
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This appeared to be a low budget operation but the service was excellent.

cheryl O.
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Rhonda H.
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HOLLY W.
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Jonathan B.
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Nothing wrong with the location or the friendly people that work there. The truck I picked up was on the older side, and was definitely on the 'beat-up' side of things. This made me very concerned that I would be charged for some of the many dings I saw all over the vehicle.

Lorri R.
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LOUIS S.
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rakeshkumar P.
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Elizabeth R.
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No Improvements!! The lady, Lori, who runs this business goes far beyond the expected limits to make sure everything is perfect. I have dealt with her on rentals and other needs numerous times and I will for sure stay at All-City as long as she is there.

ronald C.
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chad R.
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Jon W.
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Nothing. The person at the rental center was very courteous. It was a great experience.

WALLACE M.
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Customer did not leave a comment.

SUSAN M.
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Great customer service!!! Very knowledgable and friendly!

JOE P.
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The office reeked of cigarette smoke. Awful

No reviews have been submitted for this location.

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