Customer Reviews for All Storage Of Andover

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All Storage Of Andover

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MaKenzie R.
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Thomas R.
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Sherri P.
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The lady that helped me was awesome. She stayed a little late to make sure I got the rental I needed that night. Very helpful!

Michael B.
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Linda M.
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Charles H.
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They were friendly and helpful.

John P.
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Lisa R.
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STEPHEN W.
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THOMAS Z.
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ROBERT P.
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Keep whome you have, the lady whome helped me there was extremely nice, she knew i only needed my equipment for a day. Sometimes in the process of moving we get busy, she gave me a call and reminded me to return the equipment which was extremely helpful so i wasnt double charged. She was very enthisiastic, easy to talk to and had a great sense of humor. Will reccomend to everyone.

Jeffrey B.
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Great and friendly staff!

Jeffrey B.
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Great and friendly staff!

Wayne B.
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The lady that helped me was super nice & helpful. Everything worked out perfect.

Jeremy M.
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Customer did not leave a comment.

CHARLES M.
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The team at All Storage of Andover were all very professional and went way above normal to help my family make our move an exceptional experience. Highly recommend this location Since they have everything to pack and move. Rhonda is a rock star, as well as the others too! Thank you for being so awesome!

Misty V.
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ROHN H.
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Great service, very professional.

JERRICA F.
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Laurel D.
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The service was prompt, thorough and courteous and the location was easily accessible. I would definitely recommend this location. The only drawback is that it is a relatively small facility without as much selection visible as a larger facility.

Raymond H.
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We had to put the key in the payment slot of the door because there was no key drop box like the instructions say.

Robert P.
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David P.
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Tina was outstanding; thanks for the excellent customer Service.

DARCY E.
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Computer program not very easy to use. It tried to charge 2 days when we only requested 24 hours. Person at location was able to finally get help and correct the charge. Not her fault, just the computer program.

Stephen S.
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Jodi G.
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Michael H.
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Michael H.
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My drop off was after hours, so I have no knowledge about facility or staff. The location is very conveniently located

Gary W.
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Robert W.
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used the same truck a year ago and was happy to see it was still the great vehicle we used last.

Nancy F.
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Glenn R.
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David L.
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jeff W.
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Kimberly M.
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JIM D.
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Jeff T.
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The equipment was clean and ready for pickup.

Debra M.
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No harness on trailer wires. Had to take one from another unit. Wanted to rent moving pads, she could not find them on computer. Furniture was scratched during the move. She did not seem well trained. Had to purchase ball due to a sheared pin in my receiver. She forgot to add it to bill. Called me the following day to get my card number.

Brady R.
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We've rented from this location before. They are always great to deal with. We will gladly use them again in the future.

Laura W.
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Tina: I AM SO BLESSED to have got to drop off the truck & trailer while you were on the clock in the U-haul location for me...I SURE DO GREATLY APPRECIATE YOU!! Thank you for mentioning the wrong trailer information those never ending perfect U-haul employees seem to be so good at making: one AV ### contract to another ...You are so well trained & Professionally Responsible for your U-haul experience as far as I am concerned. Thank you for your 2 listening ears, your 2 shoulders to cry upon, your HUMAN understanding that U-haul is not so prefect as they wished they were when it comes to their lack of & a CUSTOMER & CONSUMER. BLESS YOU TINA!!! Thanks Rhonda for not allowing me to be able to rent a storage over there-I got to meet Tina & she is OUTSTANDING!!!

TRAVIS G.
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Was the only Uhaul location who could help me on a Sunday to get my trailer dropped off and understand my contract and drop off location.

NICHOLE E.
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Donald H.
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Mary W.
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Bryce M.
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WANDA H.
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douglas S.
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Great experience. People know what they are doing and are very pleasant to work with.

JOHN R.
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Nothing..., Excellent experience!

Gerald L.
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craig S.
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This rental place is wonderful. Tina is great and U haul needs to give praise to this location very pleased with my experience. Could not have gone any smoother. Also very impressed with U hauls trailers and the price for their rentals are phenomenal. I will recommend all my friends here. Thanks U haul and All Storage of Andover.

Michael B.
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Tina and Kim are professional, knowledgeable, helpful, and personable. Exceeded all expectations. Fantastic!

Charles R.
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Jaime F.
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Ray B.
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Thanks

joy A.
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Great!!

Kevin B.
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REBECCA S.
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Friendly and helpful customer service!

Jim T.
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Please teach the ladies about the hydraulic assist brake system. One lady told me all U-Haul trailers have air brakes now. ??? Another told me that the brake system was not a "surge" type brake system, it's hydraulic brake system was only for if the trailer came loose from the hitch. "you know like an emergency brake but for just the trailer". However, the ladies were all very nice and helpful, Also, Please inspect the freakin tires on these trailters. I rented one about 4 years ago and huge chunks of the tread had separated from both tires. had I not noticed and called for help I'm sure I would have had an accident. But after calling, some one came to where I was and replaced both tires. I remembered this when I picked up the trailer in KS and had to unhook from a trailer that had tires I believed to be almost bald (less than 1/8" from top of tread to the bottom). The nice ladies were kind enough to hook me to a trailer with a much deeper tread depth and that put my worries to rest. I had a long trip and the trailer pulled nicely and I was pleased with it.

Scott P.
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Ronald R.
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alan H.
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Dora T.
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The lady I checked out equipment with was amazing! It was a last minute rental, end of the day because a competitor failed to provide the truck in my contract. Your agent was able to turn a nightmare day into a more acceptable outcome. I was able to complete my move without losing my help or any extra time off work...something that didn't seem to bother your competitor.

John S.
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Overall, great experience, friendly, quick & easy!

Charles G.
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It was great!

Mark L.
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John W.
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Great customer service

Alex F.
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Bryce M.
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Both the pick up and drop off were flawless. We also picked up moving blankets from 2009 N Andover Rd Andover, KS 67002 and they were excellent as well. Will definitely look forward to doing business with either location in the future.

Cynthia Y.
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Gabriel T.
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Nothing the lady who helped me was nice!

Kevin D.
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Michelle D.
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Annetta C.
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Fast check-in and AMAZING customer service, what a warm welcome to Andover.

Annette U.
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Fantastic customer service. Very friendly people, knowledgeable and eager to answer all questions.

Shelley P.
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Todd B.
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David J.
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Wilma S.
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Tell customers about the tow gear that can be turned on or off, and when this should be turned on or off.

Robert W.
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Wilma S.
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The truck and equipments I had asked for where ready for me when I arrived. Instructions were given to me verbally ard were very clear. I am very satisfied with this Uhaul location.

Celeste B.
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Elizabeth W.
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The lady that helped was really nice and very patient. I was having a bad day and she was very understanding and helpful!

Jerry F.
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The lady working Saturday was VERY busy but got everyone taken care of in a professional manner, being courteous to all the customers.

Roger F.
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Clay W.
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George J.
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I was told by the representative at All Storage of Andover, that the rate she quoted was for 2 days, and if I turned in the uHaul the very next day, then the charge would be half of what she quoted me. I questioned it, and she replied--"No they will refund 1/2 of the charge if you return it on Monday! I turned it in on Monday, but the charge is still twice what she told me!!!! In other words, she lied to me or something else is not right!!! Very annoyed with this rental!!!!!!! Will never use Uhaul again and will not recommend!!! On top of that, i hooked up the trailer myself, with no help from Andover. Her excuse was they were not open for 5 more minutes yet, even though she was in the office and the door was open!!!!

Suzy J.
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The people at All Storage of Andover are always courteous, helpful and they make sure the equipment is clean, in good working order and ready to go. They are my #1 choice when I want to move things. AFM Shane is very courteous and helpful as well. I've had nothing but good experiences with All Storage of Andover and AFM Shane.

JAMES H.
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This location is very easy to find and easy to get into and out of making pick up and drop off quick and easy. The gals that work here are very friendly and knowledgeable. Awesome location!!!!!

Debbie W.
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The staff was very friendly and helpful. We will use their services again and recommend them to others.

yolanda P.
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Nothing against location but no one ever call to confirm reservation prior to pick up as was statement in email.

Larry F.
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Customer did not leave a comment.

Anthony M.
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The Lady working the desk was absolutely Professional and curious. I am a long haul driver for Atlas Van Lines and we have a corporate account. I prefer U-haul over your competition, I absolutely love the low riding decks. They save every part of my body. The competitive market has a dock height and that is just PAINFUL. Thank you for having such wonderful people.

Christopher P.
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Very friendly staff.

Lesly C.
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Customer did not leave a comment.

Chadwick F.
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These ladies were very nice. The explained what they assumed happened and they stay over to help me fix the problem.

Chadwick F.
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The ladies at this location stayed over normal quiting time to help me.

cluad L.
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The young lady that helped us out was very polite and courteous and helpful with our overall experience. Claude and Lisa Lamb

Aaron H.
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Customer did not leave a comment.

Daniel J.
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One of the four trailer tires only had 7.5 lbs of air when I picked it up! Huge problem driving. Had to stop at every exit to see if it was holding air. Never using Uhaul again.

Kirk F.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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