your UHaul customer service is terrible. i had to find a drop off location and have them make.arrangements because phone wait times are 30+ minutes long and no one chats. you have got to fix this.John B.
Trailer Rental & Towing in Andover, KS at Woodard Mercantile Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Andover, KS 67002
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The staff made the return easy and were very pleasant with good attitude.Andrew S.
Great service very nice staff, lot is easily accessible.STEPHEN B.
Great jobchester N.
Drop off location was very helpful and extremely courteous. Would highly recommend this locationDeven P.
Awesome customer service. Great awesome location.Stephen B.
Needed wiper blades replaced and fluid in washer. I don't know how these trucks get serviced but that should be checked at service.Ricky C.
Very friendly and helpful. Would recommend and will use againGregory P.
People at location were great. Don't see any improvement needed. I will be moving myself in a few weeks and plan to use this location again!Susanne C.
Everything was top notch. The people were very helpful and went out of their way to make the experience great.CHRISTOPHER M.
Kaley did a great job of taking care of me with our move!RICHARD O.
Everything was perfect. The ladies who helped me went above and beyond.jay M.
Very nice people at this store and they have a lot of products at this locationArthur E.
Make sure the trucks are cleaned on the outside. The inside of the truck looked good but the outside was a little muddy!Burl A.
I would recommend; however, when I addressed that the truck took over 7.5 Gallons to fill (provided receipt) they only response I received was "did you recognize or identify this when picking it up?" I said I accepted the it and I guess it was my fault even though the Fuel Gauge was incorrectly identified by their personnel in the first place. I put less than 39 miles on the vehicle. Second bad experience with this location. Enough said.RODNEY B.
Disorganized, equipment was dirty, staff was not happy to help with Uhaul transactionsJENNIFER E.
Staff was very friendly and invitingSage W.
Nice people ... neat store!chuck B.
Service was wonderful and staff were very good at communicating everything we need to knowgina H.
The rental process takes WAY to long, i reserved on line to make it easy, and because of your klunky and antiquated systems it still took a half hour to rent a trailer. It was joke, the people were great, you systems and processes SUCKChristian K.
The staff was great to work with and very focused on the customer experience.Troy M.
This has nothing to do with pick up or drop off locations, this is UHAUL. Why do you not offer any Military discounts? UHAUL is a multi-million, maybe multi-billion dollar company and you cannot give Veterans a discount. Why is there such a price difference in one way? $154 from FL to KS, and $666(no kidding) from KS to FL, that was wrong. Why could I not rent trailer for a week, drive to KS with it and return to FL without being charged two one way prices, that is just wrong. I think I am going to buy my own trailer now, thanks UHAUL.Jeffrey L.
The two ladies running the store at the Woodard Mercantile Inc. location are so very sweet. I would recommend anyone to visit them not only for a u-haul but for any of your outdoor needs as well. If I could give more than a 5 star rating I would.Mitchell W.
The drop off was quick and easy.John H.
Offer military discounts on all moves not just one way.Tom P.