Customer Reviews for Allied Automotive Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Allied Automotive Service

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Stephen F.
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Everything went smooth.

Joseph D.
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The girl Ashley is very friendly and sweet she helps you out as best she can

Wael B.
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Customer did not leave a comment.

Raul R.
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good

Carlos S.
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Customer did not leave a comment.

Austin R.
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The facility that I rented from was excellent. The staff was friendly, the storefront was clean, and the parking lot was easy to maneuver. The vehicle was clean and free from defects, was a great size for what I needed it for, and I appreciated the usefulness of the side access to the cargo area. One area of concern is more about what I have seen in other drivers using U-Haul and other rental trucks. Hand held device usage could be reduced by including a basic Bluetooth capable audio access. I am a proponent of this capability for my own company's truck fleet as well as basic dash cameras hardwired into the vehicle. Many renters are not familiar with driving larger vehicles and these suggestions may be a way for U-Haul to promote safer driving as well as mitigating some liability.

Ronald C.
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I was very happy with the service for picking up the rental van. My pickup location was changed at the last minute adding an additional 15miles to my trip

Keenya M.
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The receptionist was very friendly and helpful.

Cassandra W.
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They were awesome! Loved this location

Mark N.
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Everything went smoothly.

William V.
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Customer did not leave a comment.

Theresa G.
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Trent M.
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Very friendly and helpful staff.

Rosalyn R.
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Ashley was great very friendly and helpful, the only issue I have is when I got to Budget they automatically give you a discount code 20 percent, sometimes 30 off. On Retail me knot there are 20 percent off codes but I wasn't give the option to use the code as I already paid the bill. Thank you

James H.
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Customer did not leave a comment.

Jose E.
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At this time we see no improvement needed. Excellent service. Thank you.

Susan G.
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You Charged me for the weekend, when I only had it a few hours. You charged me DOUBLE for the insurance than what I was quoted, and you didn't have the vehicle I requested. I would NEVER use your service again and I would make sure my friends and family never do either!!!

James B.
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Customer did not leave a comment.

Ronald R.
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Person I dealt with was friendly and helpful.

Vanessa V.
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This was not the original location to pick up the truck. Original location requested was Whitehall, PA 18052. This was then change to Route 100 in Macungie where a 9 o’clock pick up was delayed due to employee not showing up at 10:20 AM the employee still was not there I then called U-Haul who then sent me to the Emmaus Avenue Location. The gentleman there was very friendly very nice and very accommodating. But the experience over all because of lack of employee showing up on time really put a me behind in my move.

Yosinerys R.
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Janet C.
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Jason D.
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Paul F.
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Rory J.
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Art F.
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How gram chick was it ready in when it got ready the battery's dead over an hour of my time wasted that I had to pay people

Mickey J.
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I didn't rent a truck on 1/7/2019

khattena J.
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Customer did not leave a comment.

Denise E.
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Dennis M.
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Robert W.
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People at store tried to over charge me. Gas gauge did not match paper work but did not have the time to dispute.

Greg S.
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Our initial place of picking up at an unmanned site was disappointing as someone returning a truck left it blocking 4 vehicles, one which was mine. It being unmanned did not allow the truck to be moved allowing me to pick it up, forcing me to contact UHaul's main office, change my times and travel farther to pick up and return the vehicle, costing me more money. They were able to get the new site and truck quickly, but not without hindering my plans for the day. Not sure I want to deal with that again. Tnx Grego

Michael H.
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I got completely screwed by U-Haul. Reserved a truck, went to pick it up and they rented it to someone else, so I had no truck. I had to go across town to get another truck, then when I went to return it, they charged me for a local rental when it was supposed to be a one way rental. it should have been a $250 rental and U-Haul charged me $540. Numerous phone calls and nobody seemed to care. No phone calls returned. Will never recommend to use U-Haul again.

Melanie W.
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The guys at Allied are wonderful. I would highly recommend them.

Ineabelle S.
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Jocarla J.
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Kevin C.
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Ebony H.
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james M.
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Mark W.
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Truck alignment was absolutely horrid. Cab was disgustingly dirty.

Angel B.
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Tabatha R.
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The service was excellent and very helpful.

Dinarie C.
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tracy H.
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Kenia G.
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MARK L.
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Lower the mileage rate.

Michael P.
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Customer did not leave a comment.

Colby J.
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location was closed during drop off window. Key was dropped off on time in their night key drop. Truck was used for 24 hours and with half the mileage prepaid. Truck was not checked in until 3 days after drop off. This is disgraceful, and I will never use U haul again.

Daniel T.
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Lorraine K.
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Denise S.
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Paul W.
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David C.
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Joyce G.
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Eric O.
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Sowsan S.
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laura N.
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Vipul S.
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The truck I got was not well maintained and can be said was not in a condition to be driven. As soon as I hit the 50 miles/hr the truck started going out of control, I believe the tires were out of alignment due to which it was really scary to be in the truck.

Joan K.
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Laura C.
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Erika J.
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Staff needs to be more friendly. Did not feel welcomed.

GUY B.
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Always a pleasure to use Allied Automotive. Great staff and great service!!

JEFF M.
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Customer did not leave a comment.

Peter C.
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Personnel were friendly and professional and had me out of there in 5 minutes. Will use them again for sure!

Ramkrushna P.
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Customer did not leave a comment.

Shane B.
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Quality place

Michael S.
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Charged me extra and go out of business

Teressa S.
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The gentleman was friendly and courteous and even had the truck started and warmed up! It was overall the best part of the move! Thanks, Theresa Snow

Alyssa N.
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Wonderful customer service and very accommodating.

Eugene T.
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Adam was very professional. Answered all my questions and was very helpful. He found my glasses I left in the cab and had them ready for me several days later.

GUY B.
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Only place I’ll use. I appreciate how Adam works with the customer to do whatever it takes! First class.

GUY B.
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Best place to rent! Always first class experience! Every time! Adam is all about the customer!

Jill P.
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The gentleman was very respectful and helpful.

James M.
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Customer did not leave a comment.

Chris K.
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Al S.
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Benjamin P.
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Matthew M.
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The service was very good. I have no complaints. I would return if the need should arise. ThNk you.

Sarah W.
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Customer did not leave a comment.

GUY B.
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As always, Adam is the best! Always comes through in a cinch!

Chris R.
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The owner at Allied Automotive Adam really went above & beyond for my last minute rental. He provided excellent customer service and even offered me a cup of coffee for my trip. I will definitely use Allied Automotive again for my next move.

Laura C.
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Didn't receive equipment I paid for (furniture pads). Staff was extremely slow and put me behind in my moving schedule.

Lisa F.
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Customer did not leave a comment.

Zenaida R.
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GUY B.
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Adam is always a tremendous help! My moving company, Beaumont Movers, will only rent trucks from him when we need them in the area and we only recommend him. Top notch!

Crystal H.
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Customer did not leave a comment.

Lynne E.
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Robert P.
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Melodie F.
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Customer did not leave a comment.

DOUGLAS V.
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Customer did not leave a comment.

Artis A W.
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JOEL K.
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DEBORAH V.
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checked truck out and i was on my way could not have been easier

Robert P.
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My UHaul representative in Emmaus, Pa. Went above and beyond with regards to Customer Service. If there is an employee of month Adam has my vote for sure.

Matthew C.
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Customer did not leave a comment.

Michael B.
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Adam was very professional. He represented your company in an exemplary manner.

Dean P.
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John M.
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Perfect!

Carolyn S.
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jacki H.
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No reviews have been submitted for this location.

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