Had to wait almost 1 hour for the truck . No cleaning was done in between. I had movers at my house already waiting to load & NO truck . Very disappointed in lack of organization. Could stay in the office it smelled of rare sewage & oil.Lisa S.
Customer Reviews for Alpha Auto Zone
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The dealer in Barrie was great truck was great, but U-Haul needs to smarten up you guys got my reservation screwed up 3 times. I like to be organized and I expect U-Haul to be as well!! I booked 3 months before my move and ended up with a smaller truck at a out of the way location!! I would recommend the dealer in Barrie she was great!!! Start cracking down on your dealers U-Haul.David M.
Place was closed Saturday and Sunday, not easy to make people understand vehicle had been dropped off on time. Was charged extra day although I used truck for 5 hours. I would say customer service in US was excellent corrected the over charge quickly.WILLIAM M.